Whitetail Springs

At Whitetail Springs Memory Care Facility, the staff and care team keep residents engaged with a variety of activities. The environment is positive and stimulating enough for the type of care that is being provided, but also calm and promotes happy memories with the "homely" decorations and not a facility or institutional feel. Residents also have the freedom to move around the facility comfortably and go into an enclosed courtyard outside on the nicer days, which is important for their well-being. I've also been impressed with the responsiveness of the executive team. Any concerns I've raised have been addressed promptly and effectively. While in-home care is always ideal, Whitetail provides the next best thing. They ensure my mother, is kept clean, safe, well-fed, entertained, and most importantly, comfortable. That's all we can ask for at this stage of the disease.

We recently moved our mom into Whitetail Springs and are very happy with the welcome she received from all levels (executives, nursing, maintenance team, cleaning services)! The staff has been extremely accommodating to her and helpful with her transition to a new place. The communication and assurance we have received since moving her in has also been great and something we did not see at her previous home. It's great to see such personalized care being offered. Everyone has been very compassionate and understanding with her and we feel a sense of relief knowing she is finally in good hands. Tons of activities to keep her busy and engaged. Her room is very nice and the home is updated/clean! Also love all the common areas and outdoor space.

I visited and compared three facilities in the South Hills for a place to move my 97 y.o. father. Cost was a concern but not the overriding factor. I am very pleased with Whitetail and its staff. My questions and concerns are promptly addressed and answered via phone or e-mail. Jenn is particularly helpful in seeing that packages and mail are delivered to my father and she even reads the cards since his eyesight is poor. Tara and her nursing staff communicate regularly and thoroughly explain changes in meds or treatment. I made the correct decision selecting Whitetail Springs.

Our mom has been living at Whitetail Springs for over 2 years now. We are very pleased with her care and the community. The staff is great, and they keep the residents engaged. The rooms are perfect size for a loved one w/memory care diagnosis and the community is kept spotless. Highly recommend WS. We sleep better knowing our mom is safe & happy.