Overlook Green Senior Living

My mother-in-law was being discharged from the hospital and we had to find a suitable facility because she was unable to go back home. The Director of Nursing, Chrissy, came out that day, and 3 hours later she was accepted. Now she has been a resident here for a little more than a year. I can't say enough good things about this facility! Clean, spacious, homey, lots of wonderful resident activities, music programs, therapy pet visits (even a miniature horse!), friendly staff, and both the Sales Admin Jill, and Chrissy, the Director of Nursing, are kind and really care about the residents and their families, and lines of communication are open if there is ever a problem, which they work with you to correct. And cost wise, this facility beats others in keeping costs affordable for this level and high quality of care! I highly recommend this facility if you are looking for a place for yourself or your loved one!

I can't recommend Overlook Green and the new management any lower than one star, but rest assured if I could give negative stars, I would. I couldn't morally recommend anyone to send their loved one to this place, particularly post 2026 ownership change. The care here is sub-par, and that's when it is being given at all. My mother-in-law, who spent three years here but was kicked out due to "needing higher care than they could provide," (while she had no change in her condition upon her entry into the facility). Her questionable discharge notwithstanding, this isn't just me axe-grinding due to my frustration over this, although I am frustrated. It's more just that in three years, mother-in-law never had even an acceptable level of care. She would frequently be left in bed awaiting an aide to get her up and out, left on her own at night yelling for help when no one answers the main line when she is in pain and needing support, frequently receive not nearly enough food or protein for a toddler, let alone a sick elderly person....and I could go on. This is undoubtedly an absolutely terrible choice to send your loved one, and can not recommend anyone doing so.

I have visited Overlook Green on several occasions and each time I am more and more impressed! The community is bright and welcoming. Everyone is so friendly and you can see they are all truly happy to be there. The Exective Director and the Director of Wellness are very attentive and care about the residents and team members to which they lead. I highly recommend!

Following a hospital visit it became clear that my mother, who was in the advanced stage of Alzheimer’s, required care that could no longer be provided at home. My family and I were not sure where to turn. An on-line search brought us to Overlook Green. We met with Jill (Sales Admin) and Chrissy (Director of Nursing), and my mom became a resident within 48 hours. They worked with us to put our minds and hearts at ease and keep our costs within our budget. Overlook is bright, clean, and designed to feel like home. I cannot say enough about my mom’s excellent care and how kind and compassionate all the staff were during her brief stay. I highly recommend Overlook for anyone seeking care for their loved ones.