Vitality Living Frederica

My mom has been at Vitality for the past few months. It is a very nice facility, and there are some GREAT people there, but unfortunately, they seem to be short staffed, and I am concerned the residents are not getting their care they deserve. For example, room cleaning and laundry are supposed to be included in the price, but in my experience, it is often neglected, and I end up doing the work for my mom. I don’t mind doing it, but the fact is I paid Vitality to do it. More importantly, in my opinion, there is no urgency whatsoever when it comes to responding to residents in need. My mom has fallen, and no one responded in a timely manner. Fortunately, her door was open, and another resident helped her. I have also heard from other residents that recently someone fell out of the bed and laid on the floor for approximately two hours. If this is true, then Vitality has a serious problem. This is completely unacceptable for an assisted living facility, and I am honestly worried about the safety of the residents. Vitality needs to fix their staffing problem ASAP. In the meantime, they need to stop accepting new residents so the people that are there get the attention they deserve.

I have nothing but great things to say about this absolutely beautiful senior living! We partner with Vitality to place our hospice patients in this beautiful facility to allow people to age in place and we are able to keep them in their own home while caring for them at the end of their lives and it gives the families peace of mind as well in the most important times of their loved ones lives.The staff treats the residents like family and are very attentive to their needs! You will not regret living here!

Over the last several years, I have been able to partner with this incredible facility in placing many hospice patients within the community. We have experienced phenomenal care from the loving staff go above and beyond make this a wonderful place for their residence. They are a great partner for our team allowing residence to age in place without having to leave what they have known as home in their final weeks and months of life. Thank you to Vitality’s team for all you do.

Vitality is going above and beyond our expectations for our family member's care. They were helpful and patient through an awkward move-in. There wellness team is exceptional in making sure he gets the medical and social care needed. The chef sincerely cares about the nutritional needs of the residents and that the food tastes good. We feel very welcome to spend as much time there as we can, which shows that they are open to people scrutinizing their work. The cost is reasonable, especially considering how much our family member is benefitting from living there. We recommend considering them if you are looking for assisted living or memory care.