Vista Pointe at Mira Loma

I recently had the opportunity to tour Vista Pointe at Mira Loma in Henderson, and what a great community! Great location, great community and really nice people. Oh, the food looked and smelled great. The dining room was really nice. Kudos to Vista Pointe for taking great care of the seniors in their care.

I am a physical therapist and I work in home health. During my experience with home health, I have had many patients at this facility. The facility is very clean and beautifully decorated with lots of open space. They have an extensive activity program and have nice exercise and game rooms. Even with all of this, the thing that I was most impressed with was the care and professionalism of the staff. The staff here are truly caring and attentive. As a health care professional, I notice many things on facilities like this that others might miss, and I must say that Prestige is a fantastic place if you are considering assisted living for yourself or a family member.

My mother has lived in Vista Pointe at Mira Loma, The Village (Memory Care) for two years on July 29th. She has six grown children/spouses (so 12 of us), 14 grandkids and 8 great grandchildren…and tons of nieces, nephews and other family. We love our mother dearly and are very involved in The Village. At one point or another, The Village staff has met all of us and have treated us with kindness and care. Ms. Tee is incredible and her care team models after her expectations and all are just wonderful people to work with when in The Village. You can tell they all truly care for and nurture all residents as if they were their own family members. Two years ago, I was very scared at first to leave my mother, but because of the relationship I have built with Ms Tee and her team, I KNOW my mother is always safe, content and in good hands. Whenever I have questions or have a request, things are handled immediately and with care. I can’t say enough about The Village at Vista Pointe at Mira Loma. Beyond The Village staff, all staff…from the front desk, administration, sales, med techs, caregivers, dining staff and housekeeping (especially Jennifer!!) are wonderful people to work with always. Everyone is always very positive, immediately helpful and KIND! I highly recommend Vista Pointe at Mira Loma, The Village (MC). You will love working with Ms Tee and her care team.💜

I write this review with a grateful heart. My Mother moved into Prestige at Mira Loma in Henderson, Nevada in early August of 2016. She was having issues living alone and needed help. As a family our first thought was her moving in with us. We looked at homes with Casitas and were very serious about it. We had a home nursing company with her during the day, which was wonderful. Still, it wasn't quite what we wanted and we were very apprehensive about her moving anywhere. We felt like we were abandoning her. We checked places in our area. All the places were wonderful in there on way. All caring places. All were different though. Little things. Those little things always mean a lot. The differences we saw in Prestige at Mira Loma really gave us peace of mind. The way the staff walked us through the process. Helped us to help her understand why she needed to be there. Then backing up all the promises with action and results. The move initially was temporary, at least that's what we explained to her. We said we would try a month just to get her meds and her diet straightened out. Her first night was a little rough. Not used to being checked on a regular basis, she called and said "Why are these people coming in to my room? " I told her it was just part of the service there! As time went on she LOVED the service. She loved the people coming into her room giving her meds, food and companionship. She was never alone anymore and she loved it. She always said how great the food was. How great the service was. How the staff would talk to her and make her feel so special. They did an amazing job! As time went on she became so comfortable and felt so safe. We were so blessed to have her there. Most of the time she stayed in her room. She did not want to get involved in all of the activities and events . There was always something happening there, however, all she wanted to do was to stay in her room and watch TV and Football. She loved football especially her Steelers. But the staff tried and tried. In the end when they alerted us she wasn't feeling good. We came to check on her and we took her to the hospital. Unfortunately, she passed, thankfully quickly and painlessly. She did not suffer. Like our family, the staff at Mira Loma mourned her loss. Stepping up as usual, they helped us, by offering condolences and assistance through the complicated process you go through when your loved one passes. Then doing the little things, like making sure that her room was cleaned when out of town family members came for her service and wanted to see the beautiful place that she raved about. They also helped us with her belongings and moving her items out. If you are looking for a place I would strongly recommend Prestige at Mira Loma. Compare Prestige at Mira Loma to other places, compare the facilities, amenities, staff, food, activities and the rooms. If it's right for you, trust your feelings and I believe you will have the positive experience we did.