Triple Creek Retirement Community

Chauntel is a compassionate, dedicated, and professional Social Services Director who truly cares about the well-being of the individuals and families she serves. She is very understanding, helpful, and patient, always taking the time to listen and provide support when needed. Her kindness, professionalism, and commitment to helping others make a positive difference in the lives of those she serves. She goes above and beyond to ensure people feel heard, valued, and supported. Her hard work and dedication are greatly appreciated, and she is truly a valuable asset to the community. Thank you, Chauntel, for all that you do!

If I could give no stars I would! I would not put your loved ones in this place. This place is very dirty and some of the staff members are terrible! My family member is there for rehab therapy and they haven't hardly done any therapy with her. My family member was served a hamburger she bit into it and it was was raw. The food has also been cold given served to my family member. They did not give my family member her medicine an entire day. The social worker doesn't do anything! They are short staff and my loved one pressed the nurse button, and she waited for 35 minutes for nurse assistance. When I went to go visit my loved one, all the nurses were doing was standing around the nurses station talking doing nothing. It smells terrible in there and one nurse was spraying air freshener to help the smell. I will also be calling the state to report this place as well. DO NOT PUT YOUR LOVED ONES HERE!

We have had my mom there twice. Once for rehab and then she went between nursing and assisted living until her passing. Triple Creek was great with her! We had my dad there too. He went from independent living, assisted living, memory care and nursing units until he passed this year. He has gotten great care all the way to his end. My one grandma was in assisted living and passed there. She had great as well. My other grandmother is currently there and she’s in excellent care. I know the nurse will call me if there’s any issues or change in my grandma’s health or if she’s acting different and possibly has a UTI. They always go above and beyond. All 4 of my family members have been there for some if not all of the last five years and I wouldn’t have them go to any other place! The activity staff is amazing! They have something planned almost every day! From movies, bingo, making desserts, things to share, decorating/drawing things and go on outings to restaurants or store for something fun. They also have a brunch for families to come and eat with their loved one once a month. They have fundraisers to help the less fortunate and have several family gatherings throughout the year. They have a Christmas gathering, Thanksgiving meal with family and have a trick or treat night so the residents can enjoy kids of their family members and children of the staff as well! I truly can’t think of a reason I would not send a family member there! It’s not super close to my house but wouldn’t move my grandma anywhere else. They are able to handle hospice care and have family involved in as much as they want. When my grandma and dad passed they did everything they could to help with end of life care. They had my grandma out and about keeping her busy after my dad (her son) had passed. They really have made transitioning family members to a nursing home and in their passing as easy and smooth as possible. I’m grateful to have the nurses, aides and activity staff support! When I walk in the say hello and call me by name. They have new furniture all throughout and have recently painted all the walls. They are always cleaning, vacuuming or working on some area to make it better. When you walk in it doesn’t smell like a nursing home. They are all the best!

After aortic root open heart surgery, my husband had to have physical therapy to be able to walk up the three flights of stairs to our apartment. We chose Triple Creek Retirement Community, and we are glad we did. Thanks to Linda and the other physical therapists, received excellent physical therapy and was able to reach his goal of walking up those 3 flights of stairs in three weeks. Also, Mia, Shameka and all of the nurses went above and beyond the call of duty in caring for him. Erin, Tracey and Maddy in dietary prepared fresh wholesome meals and soup every day that aided in his recovery. Triple Creek also has a great administrator Kathryn who was very kind and caring to all the patients. The social worker at Triple Creek Retirement provided a seamless transition for his return home. He was discharged late Friday evening, but by Saturday morning at 9am he was getting physical therapy from his home. We are so thankful and grateful for all the staff and administration at Triple Creek for helping my husband to have success on his road to recovery from open heart surgery.