The Remington at Valley Ranch

I am very unhappy with The Remington @ Valley Ranch. They may pretend to be your friend at times, but don’t be fooled—they are only in it for the money and cutting corners! My dad lived here for several years, and although I wanted to believe everything was okay, I had to constantly ask for his apartment to be exterminated due to an overwhelming roach problem that was never adequately addressed. It felt like they only cared when I was pushing for basic standards of living. After my dad’s passing, their insensitivity was shocking. All they seemed concerned about was the next month’s rent. They neglected to inform any of the staff or any of the residents about his death, and not a single representative from the facility attended his funeral. I cannot recommend this facility to anyone seeking a loving, caring, and roach-free environment for their loved ones.

Roaches, can’t seem to get management to manage the roaches. Why, idk. We’ve complained for years to no avail. This review is to reach the owners of the property to help solve the issue before we have to move. We are here due to health issues and it will be very difficult to love but we’ve had to have outside pest control companies come in multiple times and they also can’t solve the problem. My residence is very clean and they are not coming from me but coming to my clean environment. I wake up with a inches on me. Here are pics of them around and under my bed, please help. Will review everywhere I can to prevent others from getting stuck here

My father moved to The Remington March 15, just before our world changed in the United States. The procedures and restrictions utilized to keep all Remington residents safe were clearly communicated to my dad and to me as a family member. We were very satisfied at the safety precautions. We have found the staff and management to be professional, caring and responsive. The property is well cared for and clean. That said, my dad has really enjoyed the community, activities and food. He has made many friends and finds plenty to do. He even voluntarily got rid of his car because his day to day needs are satisfied nicely. We have had an excellent experience at The Remington.

I love the Remington at Valley Ranch. My mother has lived there for 6 months. Paula and Carol are fantastic. The front desk and other staff members are great as well. Everyone is so friendly and caring. They are all always there for us. My mother loves the food. The activities provide a great opportunity to get to know the other residents. It is so nice they have the affiliation with Borrowed Sisters and Klarus to make their services so convenient. My family is so thrilled that we found The Remington for my mother. She couldn't be happier. We are so grateful to them for all they do!