The Inn at Bear Trail

Although we have not been with Bear Trail for very long we have nothing but excellent things to say about not only the facility but the staff as well. Starting with Mike, I reached out via the website on a Saturday afternoon to get information for my mother in law who was at the time in rehab and needing to move to assisted living. Not only did I receive a quick response from Mike he then offered to call me and answer any questions I had within a few mins of first hearing from him. The help and overall support we received from him from the beginning has been outstanding to say the least. The entire staff has been friendly, accommodating and makes you feel like family. As for the mother in law, she has been all smiles since she has been there, from getting her hair and nails done to enjoying meals with fellow residents. The facility is clean and decorated beautifully, on the inside and outside. The activities and events they have is a wide range and residents can surely find something to do and participate in on a daily basis. Moving out of your home and losing some of that independence is hard, but the way Bear Trail treats their residents and family members has surely made this journey easy and enjoyable.

I highly recommend The Inn at Bear Trail. I moved my parents here from out of state in early December and have been impressed by the care and kindness of the staff across all fields. The director went above and beyond to answer all of my questions and to make move in day a pleasant experience after a long day of travel. He will frequently check in on my parents to make certain they have everything they need even if it is just assistance with their television. The nursing staff have provided excellent care for both of my parents, especially my father who is diabetic and have promptly communicated any concerns. The activities director will remind my mother of events/activities happening throughout the day which has helped her form relationships with other residents. Both of my parents love the food and the variety of options available and the serving staff will often have their beverage of choice waiting for when they arrive for dinner. Everyone truly has done their part to make this difficult transition in their life a better experience. My father who had resided at the inn at bear trail for a little over a year recently passed away. The care he received while residing in the memory care unit from both the staff at facility and 360 hospice was beyond amazing. Due to my dad’s advanced dementia and physical decline it was too difficult for me to safely take him out of the facility but the facility has several beautiful spaces available that we were able to reserve for private holiday and family gatherings that allowed our family to celebrate in a home like setting. Every though my father required the care and supervision provided on the memory care unit he was still included in all special events at the facility and was provided with opportunities to go out for scenic drives including the Christmas lights at Alum creek with my mother who resides on the assisted living side of the facility. The care provided for my dad extended beyond excellent medical and personal care he needed but more importantly they provided him with a higher quality of life than I thought was even possible and I can’t express how grateful I am for that. I want to give a huge shoutout to Mike Harvey, Chris Runion for everything you do and to all the staff from every department that have been so kind to my dad “Mr. Jimmy” and the emotional support given to my mother during this difficult time.

Decisions on what and how to do what’s best for aging parents who need assistance is one of the hardest things to navigate. If you are looking at that next step, I definitely recommend the Inn at Bear Trail. It will provide you the peace of mind that they are in great care here. A special shout out to the Community Director, Mike! His empathy towards each resident and the entire staffing team is special indeed. He, Chris and the entire team of nurses, aides and OT work hard to always do what’s best and make things right if you have a question, need or request. And, my mom has settled in to her new home and seems happy. She loves that it’s not loud and is easy to get around. She mentions having a great time when she’s been back to work with the therapists at Total Care Therapy too! They keep her laughing. I love to arrive for visits and see her and the group of “buddies” that hang out and talk in the many common sitting areas in the halls and around the building. Thanks Inn at Bear Trail for not only helping mom adjust to her new home, but you’ve been there for me too.

My mother has been living at the Inn at Bear Trail for nearly two years since my stepfather passed away, and I couldn't be more grateful for the care she has received. The food is excellent, she has made friends, participates in various activities, and is surrounded by love and support. Due to the positive experience we've had with my mom, I have now moved my dad in as well. The staff has been incredibly welcoming and is helping him settle in while addressing his needs. He feels happy and secure. It brings me immense relief and peace to know that both of my parents are in a place where everyone—from the administrative staff to the activities director, nurses, aides, servers, kitchen team, and housekeeping—treats them like family and truly cares for their well-being.