The Avalon of Lewis Center

The Avalon is a beautiful place for senior living. They offer multiple activities daily from crafts, games, songs, and chair volleyball, a favorite resident favorite! They have OSU tailgates and often include neighboring HS students for activities. There are outings to restaurants, local parks, SourcePoint, scenic drives, and more. The staff is amazing, friendly, professional, and so caring. The residents are nice and family to each other. The facility is gorgeous inside with a dining room on each floor, lots of sitting rooms, a theater room, craft room, little store, a barber shop, and more. They have a beautiful courtyard. Our family highly recommends checking it out for your loved one!

I’m not sure if this is the right Avalon or not if so great if not, hopefully it gets to the right one. Don’t bring your family to this place. They let their employees smoke marijuana while they’re at work (off the clock or not) and they let them film almost twerking videos while at work (again, off the clock or not). I rather have people pay attention to the family member that go in there and be alert (even on breaks) than to be on their phones not paying attention. You’re getting paid to take care of peoples loved ones not getting stoned and shaking it with old folks around

We first connected with the Avalon because of a need for respite care for my mother-in-law while my wife needed to go out of town for her work for a week followed by surgery and recovery for a 2nd week. Most assisted-living facilities, memory care facilities, and nursing homes do not offer respite care. Those that do, require a 30 day stay. We did not need a 30 day stay. The Avalon only required two weeks. I am surprised that more facilities are not as accommodating as the Avalon. Many people needing respite care will eventually require their loved one to live in such a facility. What a great opportunity for people to connect with the Avalon. At the end of her being there for respite, we determined that her dementia had progressed to the point that we could no longer provide adequate care for her. Roxanne and Colleen handled the administrative details. Both of them were exceptionally kind, accommodating, and effective. The Nursing Director Tasha and the Memory Care Floor Director Debbie were very good about partnering with us to make my mother-in-law's stay healthy and comfortable. They had outstanding attitudes whenever we had question, a suggestion, or a concern. On the whole, they were good about getting back with us in a timely fashion. Huge thanks to them. The memory care unit nurses and staff were amazing. They were beyond kind to my mother-in-law and us. They provided loving care. My mother-in-law went into hospice care while at the Avalon. The hospice case manager said that she is in a lot of assisted living, memory care, and nursing home facilities. She said she had never seen Staff continue to be so concerned about a resident after transitioning into hospice as was the case with the Avalon staff in regards to my mother-in-law. When my mother-in-law took her last breath, my wife was by her side with a few staff members behind her shedding tears along with my wife. Basically, staff showed us and my mother-in-law great care and love. Foundationally, isn’t that what we really want for our loved ones that have to transition to assisted-living, memory care, or nursing home? During the many times we were there, we never saw a staff member treat any of the residents in an unkind way. It was impressive to watch how they were so patient. People in memory care can be a challenge. The Avalon staff were exceptional in how they handled matters. The Avalon has a contract with a physical therapy company. My mother in law received exceptional therapy sessions from a therapist named Harneet. In addition, she was very kind to my mother in law and us. We were impressed by her personality and how great she was about consistently communicating with us. What a jewel she is. When you enter and tour the Avalon, you will notice it is very stylish and clean. The hallways are wide, and there are multiple lounges on each floor where families can gather with their loved one. There is a very nice courtyard. You are always greeted by an exceptionally kind concierge at the front desk. Before we decided on the Avalon, I visited approximately 10 assisted-living, memory, care, and nursing homes in the north Columbus area. I spent time on the phone with many more. The pricing for the Avalon is similar to that of other facilities in the Columbus area. We visited some facilities that were even more expensive. The meals are good and they have an alternate choice each meal for those that do not like what is being served. They have a tall van so they can take residents to area restaurants and outings. They can also take residents to nearby doctor appointments. Was the Avalon experience perfect? No. But, I cannot stress enough how comforting it was for us that they considered us to be their partners as they provided care for my mother-in-law. It is important to remember that they have to provide consistent and detailed care day in and day out. It is not an easy thing to do. As we moved my mother-in-law’s things out of her room and left the Avalon for the last time, we were hugged by the staff as we left. Thank you Avalon!

The move in coordinator, and staff was amazing. Colleen followed up with our move in, and was a great help. Apartment was clean, and ready for move in. Thanks