The Gardens at Brook Ridge

You’ve got to see the beautiful facilities and meet the AMAZING staff!! Our brother was in Brook Ridge Independent Living care for two years and only for a short stay at The Gardens Assisted Living. The Administrative staff: Estella, Elsa and Nurse Claudia were incredible!!! Every need was met with the utmost care, respect and dignity!! The meals were amazing, the cleaning and care staff were thorough and they genuinely cared for our whole family!! Both facilities cater to everyone’s needs!! If you’re looking for an amazing adventure, look no further!! Either location will fit every need!!

After 3 years at their "sister" unit Brook Ridge, my brother has transitioned to the memory care unit. Being able to make this kind of transition was a big part our original choice. This has allowed him to get visits and to visit with some of his old neighbors. And the provider that had helped him while in independent living is still able to be a part of his daily life. The staff at the Gardens has been so kind and patient while he has adjusted to a new environment. They have been responsive to our concerns and helpful in finding solutions to some of the new challenges he has faced.

Excellent! The Gardens at Brook Ridge provided tremendous care right from the very first day until the last. Estella was my main contact. She was extremely helpful and explained the entire process very thoroughly. There were no unexpected surprises except on the good side. I knew when I walked in the place was beautiful. The more important thing was everyone I came in contact with, including the driver (I wish I could remember his name because he was great!!) were just so helpful and nice. Our family is so happy my uncle lived out his days in comfort and being cared for so well. I can not write expressive enough words in this review to let you all know how thankful we are for the folks at The Gardens at Brook Ridge Assisted Living. Thank you and God bless all of you for what you do.

My mother has been living at The Gardens in Pharr nearly since the day they opened. I doubt that we could have selected a better place for her to enjoy these later years of her life. The facility still looks new, and it is clean, modern, and well managed and run. Everyone on the staff is extremely helpful. This is particularly important for me, living outside the United States. There is a basic monthly charge that covers rent, meals (3 per day, and healthy), and utilities (excluding phone). The charge varies only due to the size of the apartment chosen; studio, or one and two bedroom options. Then there is a variable charge based on the needs of the resident for the care and assistance they require. That level of care is established after an evaluation by The Gardens staff and then in agreement with the resident's family/representative. This is certainly a fair way to allocate charges since some residents...perhaps the older ones...will require more help and attention than those that are younger. And further along, if and when there is the need, they have a memory care unit in the same building, although separated from the residents not yet needing that level of care. Again, I am extremely pleased with the decision to have my mother living at The Gardens. Not being able to visit her frequently, it gives me great peace of mind to know where she is living and that the staff is taking excellent care of her.