Sunrise of Prospect Heights

I was so impressed with this Sunrise location from the moment I walked in. It is beautiful and has so many wonderful features to it including the dining room, game room, snack area, library, outdoor area and I could go on and on. The apartment is so nice and welcoming as you walk in to see the kitchen with its granite counter tops, the living room with its spacious area and the bedroom which has plenty of room also. The bathroom is so nice and big with the shower that has a nice seat. I couldn’t think of a better place for my loved one. So happy with it. Almost forgot one of the most important parts of this Sunrise location, the people and staff that work there are the kindest and nicest people I have met. They all smile, are so helpful and make you feel welcome at all times. The sales team was exceptionally good, so caring and accommodating at all times. Overall excellent.

There are no words to express my gratitude to Sunrise. My father suffered a fall and a fracture, and we needed a short-term assisted living community quickly. The level of efficiency, attention, and warmth we received from our very first call with Kristine was incredible. They went above and beyond in literally every detail, even including some decorative accents for my father's room so he would feel more at home, since everything happened so quickly. Every single person who has interacted with my father is not only highly qualified but absolutely outstanding in their caring manner.The facility is impeccable, bar none and I consider myself very persnickety.It is hard to fit into a single review every accommodation they made for us, or to name all the wonderful people who showed so many amazing gestures toward my dad. I 100% recommend Sunrise of Prospect Heights to anyone who loves their family and wants them in a safe, spotless, and loving place.

We are incredibly grateful for the care and compassion Sunrise showed our parents. The staff treated them with genuine kindness, patience, and dignity - always making them feel safe, comfortable, and respected. What truly stuck out was how they cared for our parents as if they were members of their own family, going above and beyond in both the big moments and the small, everyday interactions. It gave us tremendous peace of mind knowing our loved ones were in such capable and caring hands. We highly recommend Sunrise to anyone looking for a place where their family member will be truly cared for and valued.

As a third party vendor who has worked in various older adult settings, I must say that Sunrise of Prospect Heights is one of the best facilities I’ve ever partnered with. The building is kept in immaculate condition, the apartments are enormous, and best of all, the entire staff is extremely attentive to its residents. I’ve observed on multiple occasions, the staff going out of their way to assist a resident, regardless of the request. Additionally, I’ve seen residents thrive while living here, many of them growing in confidence and independence in all areas of living. It’s this type of attention to care and willingness for the staff to go above and beyond the call of duty that truly separates Sunrise of PH from so many other senior living options. Can’t recommend them enough!