Sunrise of Prospect Heights

There are no words to express my gratitude to Sunrise. My father suffered a fall and a fracture, and we needed a short-term assisted living community quickly. The level of efficiency, attention, and warmth we received from our very first call with Kristine was incredible. They went above and beyond in literally every detail, even including some decorative accents for my father's room so he would feel more at home, since everything happened so quickly. Every single person who has interacted with my father is not only highly qualified but absolutely outstanding in their caring manner.The facility is impeccable, bar none and I consider myself very persnickety.It is hard to fit into a single review every accommodation they made for us, or to name all the wonderful people who showed so many amazing gestures toward my dad. I 100% recommend Sunrise of Prospect Heights to anyone who loves their family and wants them in a safe, spotless, and loving place.

We just moved my Grandma from Florida up here to the memory care unit. It was a hard transition for many reasons but the staff at Sunrise have been very patient and understanding. I visit almost every day and Grandma has acclimated to her new home due to the staff empathy and encouragement.

Our Mom and Dad both at different times lived at Sunrise of Prospect Heights. The facility is extremely clean, and the pricing is very reasonable. Many of the staff treated our parents like they were their own. The food is very good. The medical staff is also attentive to their needs. The facility has a wide breadth of services including, talk therapy, physical therapy, occupational therapy and others. The facility has a nice family dining room that you can borrow. We have used it for Christmas, birthdays and other special events. It has a beautiful court yard in the back that when weather permits, our father has used to take in the sun and recharge his battery. The staff demonstrates that they care for our father's well being and they make the effort to make everyone feel welcome and comfortable. Placing a parent in any facility is not an easy decision, but when it is necessary, we recommend Sunrise of Prospect Heights.

We are incredibly grateful for the care and compassion Sunrise showed our parents. The staff treated them with genuine kindness, patience, and dignity - always making them feel safe, comfortable, and respected. What truly stuck out was how they cared for our parents as if they were members of their own family, going above and beyond in both the big moments and the small, everyday interactions. It gave us tremendous peace of mind knowing our loved ones were in such capable and caring hands. We highly recommend Sunrise to anyone looking for a place where their family member will be truly cared for and valued.