Sunrise of Pikesville

I was there today visiting from Georgia checking on my Uncle and as always was pleased with what I found. He's in the memory care section on the third floor. The entire group of 10 or 12 residents while waiting for lunch were being entertained by a member of the staff. Her name is Lisa and she told a true story about taking her own Mother to a stage play. She was interesting, joyful and enthusiastic. I watched her and saw that my Uncle also enjoyed listening. The crowd was not necessarily easy to work with but she did just what was needed. This, in my opinion was much better than leaving the group to fend for themselves in front of a mindless TV program. I congratulate all the people who work at Sunrise Senior Living because they really care. When it was time to go to lunch Lisa gave individualized attention to each resident as needed.

Called for pricing. Mark was very disorganized and not helpful. Called on a Tuesday. He said he could not help me until Friday and I needed to call back then. If they are this disorganized, no way would I choose this location for assisted living.

My mother and I visited Sunrise in Pikesville, MD and what a treat. The Director, Sharon was kind and very professional, we enjoyed the tour and was given a box with a big cookie in it. Upon leaving I asked my mother what did she think and to my surprise she gave me a smile and said, "I like this place" as for my mother that's saying quite a lot.

My husband was accepted for 30 day respite care. Morning meds were delivered at 19:20 or 11 am, several meals were missed - even when he was taken to the dining room, he was not served and meals were not brought to his room. His level two sacral wound progressed to level 3 even with the highest rated air bed. The nurse was rarely on site. He came home after 19 days which was the soonest I could bring him home as I had to be away. I paid for the highest level of service, including that he be FED his meals. That rarely happened. My daughter felt she had to be there daily to make up for poor staffing. The nurse was rarely on site. I was hoping this might be the residence to place him in soon - but i wouldn't recommend it to anyone, There was no refund or even concern on their part as to why he left early. My elevated grievance call remains unanswered after 1 month. Just the facts,