Sunrise of Naperville North

We just moved my mother into this home last weekend and it is a dream come true. The staff is so friendly they make it so it does not feel like a nursing home at all. My mother seems extremely happy. She is actually walking now when was confined to a wheelchair at home. I think this is because of all the activities they offer and the socialization she has been exposed to since being there. Really, so far it seems too good to be true! Members of my family are not kidding when they say they wouldn't mind moving in there themselves!

My mom has been there 18 months! The staff is great! They are very responsive- any time I have a question or concern I get an email or phone call back almost immediately. The environment is also very pleasant- very pretty furnishings - very homey! Would highly recommend

Sunrise of Naperville North has been so welcoming and accommodating since my first visit with Christine to my daily visits. My parents moved into the memory care floor a year ago. My father died in October and throughout his residence, the staff was so caring and thoughtful. My Mom still lives in memory care and I am amazed at how the staff placates her and is as responsive to her as she allows. I am especially impressed with Millie, the floor director. Millie goes out of her way to communicate with my Mom and then with me about my Mom's care. Thank you Sunrise staff! I highly recommend Sunrise of Naperville North.

Please do your due diligence when thinking about placing your loved one in this facility. The assisted living component is great, the first and second floors. The third floor, the reminiscent "Memory Care", is what is to be concerned about. My loved one had numerous falls, the staff are clearly lacking support, and many I believe do not have dementia training certification. The communication is abhorrent, and you will only get a phone call not to be proactive but to be reactive when your loved one is having challenges. We asked numerous times if this was the right place for our family member, and many times we were reassured that yes, they can handle this. Not until a phone call was made to emergency services that they finally admitted, no, they cannot keep my family member safe. Please, do your research before placing your loved one here.