SummerHouse Vista Shores

During our search for a facility for a family member, we discovered Summerhouse on a search on the Internet and thank goodness we did. The staff there are so professional and prepared and informative about their product and the facility that it made it very easy for us to make a decision. This was after a long arduous process of seeking out and touring other facilities. Everyone we encountered from the sales department to the Executive Director to the nursing staff, memory care, and facilities staff were extremely professional and helpful and provided us relief that we were placing our family member in the right place. They were so good that we already recommended the facility to another person we encountered we would highly recommend this facility for the care of a family member. And it’s a beautiful location.

My family and I are grateful to the kind, professional and attentive staff at Summer House. They helped my cousin for one month to transition to a peaceful death with the aid of compassionate and knowledgeable hospice workers. They were all attentive day and night. They helped during a very difficult time!

A positively homey feel for an assisted living facility. The executive director, Kyle, as well as his staff, truly care about each and every one of their residents. The kitchen also has meals that are so good, I would come in like it's a restaurant if I could.

A year ago it was great. Staff was helpful and friendly. They took very good care of my aunt. Within the last year things have grown increasingly worse. High turnover in staff. Housekeeping is horrible. They never answer the phone or return calls. The new receptionist is rude, unfriendly and unhelpful. Our experience has gone from great to awful.