StoryPoint Farmington Hills

Farmington Hills is such a clean and inviting community. Every time I’m there, the building looks well cared for and the atmosphere feels calm and comfortable. You can tell the staff works hard to keep things running smoothly. It’s a place where families can feel confident their loved ones are in good hands.

I cannot say enough good things about StoryPoint. Moving my 80-year-old aunt from the home she had known for decades was not easy. With her dementia, I spent a lot of time wondering whether we were making the right decision. She was extremely apprehensive and, just two days before moving in, called me and said, “Brian, I don’t want to move. I don’t want to leave my house.” What a difference a few weeks have made. My aunt absolutely loves StoryPoint. She now tells me, “Brian, I’m so glad you convinced me to move here.” More importantly, I can see the difference in her. When she moved in on September 9th, she weighed 107 pounds. By September 22nd, she was 122 pounds. She looks better, she’s eating, she’s happier, and I can see it in her face. I’ve visited StoryPoint probably 10–15 times since the end of July, and what has impressed me most is the people. From the leadership team to the CNAs, chefs, dining staff and everyone in between, StoryPoint has been top-notch from top to bottom. Every employee I’ve encountered has shown kindness, professionalism and a genuine concern for my aunt. When you’re trusting other people to care for someone you love, that means everything. Today, I don’t have to wonder whether we made the right decision. I can see it in my aunt’s smile, hear it when she talks about her new home, and see it in the way the people at StoryPoint treat her. I’m thankful and proud that my aunt is part of the StoryPoint community. To the entire StoryPoint team: thank you for taking care of someone who means so much to me. Five stars doesn’t seem like enough.

My Father was at Storypoint for only 3 weeks before he passed away but while he was there he was treated so well by the staff. He required a lot of care and the aides were very kind and patient with him. The staff from the maintenance manager to the chef, aides, receptionist, and medical techs were wonderful. There were events for the residents to attend several times daily. The facility was beautiful and well maintained and decorated for the holidays. There were no unpleasant odors in the building that we found when looking at other facilities. While he was only there for a short period of time our family was happy that his last days were spent with caring people in pleasant surroundings.

It is a beautiful facility, the management and the care team are working perfectly, and residents are having a lot of activities during the day. Also, it is good maintained and always clean here. You will love this place, and I can highly recommend to your loved ones! ED Jeanae and community leaders Porsha, Nikki are doing a great job together !