Silverado St. Charles Memory Care Community

I am a Senior Living professional and recently visited Silverado in St. Charles. I was instantly impressed with the hospitality this community has from the moment I arrived. The residents were engaged in a music performance and the staff was incredible! Thank you to the Administrator, Jill, who took the time to meet with my colleague and I. You are leading an incredible Memory Care community in St. Charles!

I toured Silverado and really loved the community layout. Everyone seemed very happy- residents and staff! That really stood out to me during my visit. They have a really unique program offering as well and I like how they structure their care levels.

We found Silverado when we were quite desperate. Mom had been bouncing between rehab and her assisted living, chasing imaginary thieves, robbers and even horses around the hallways all night long. We were sometimes spending 5 to 6 hours a day trying to calm her down. Then Mom was hospitalized and her assisted living informed us that she could not come back. We could not have been more lucky to have landed at Silverado. In fact, at first you might have helped us kids than you helped Mom because we went from phone calls all day and night to you simply saying “we can handle it.” And you did! Everyone there at Silverado taught us so much – everyone from the aides and the nurses to the activities people to the kitchen and housekeeping staff. You taught us how to better interact with and help our mom so we could be her children again. We probably had more laughs during her year at Silverado than we had during the prior three years. We would even like to thank the other residents for providing even more laughs. The whole community made us feel like we were not alone in the dementia journey, and we learned ways to find the small lights of joy along the way. We thank you for your skills, your talents, your compassion and the way you treat everyone with such respect and dignity, especially when they are a little “spicy” or – let’s face it, a lot spicy like our mom. We are more grateful than we can say for the support that you provided to our family.

My husband, 72, has been at Silverado for over a year and a half. It is naturally extremely difficult for me and my family. The staff, from caregivers to nurses to maintenance to administrators to the kitchen workers and the front desk are so kind and well trained in how to interact with residents. They provide a safe and loving environment. My family did a lot of research to find the best setting possible for our loved one. We are grateful for all that Silverado provides.