Overview
If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible.
That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net — a proactive care team that's all about helping them live happier, healthier — longer. Oh and did we mention our resident happiness ratings are double the industry average?
Get your loved one on the HigherPath
Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.
•On-site primary care
•High-performing care network
•Interdisciplinary care meetings
•Integrated health records
•Outcome-focused technology
Created to care for our family. Devoted to serving yours.
Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.
Support in a home-like environment
Your loved one deserves to focus on what matters most — living the best life possible. Whatever care needs they have, we’re here to help.
Services:
Bread Basket Scratch Kitchen
Life Enrichment Program
Resident Call & Security System
Medication Management
Transportation Services
Assistance with Activities of Daily Living
Registered Nurse Care Coordination
Chaplain Services
Pet Friendly
Dementia Programming
Room Types
- 1-Bedroom Apartments
- Memory Care: Studios
- Studios
Amenities
- Activities Offsite
- Activities Onsite
- Air Conditioning
- Beautician Onsite
- Café or Bistro
- Carpet
- Cats Allowed
- Central Fireplace
- Designed Specifically to Accommodate Memory Loss
- Devotional Services Onsite
- Dogs Allowed
- Emergency Alert System
- Enclosed Courtyard
- Foreign Language: English
- Foreign Language: Italian
- Foreign Language: Spanish
- Grocery Shopping and Errands
- Ground Floor Units
- Guest Meals
- Handicap Accessible
- Housekeeping
- Individual Climate Control
- Indoor Common Areas
- Interior / Exterior Maintenance Services
- Kitchenette
- Laundry Service / Drycleaning
- Low / No Sodium
- Meals Provided
- Memory Care Only Community
- Outdoor Common Areas
- Outdoor Walking Paths
- Pet Friendly
- Pharmacy
- Piano or Organ
- Private Dining Room
- Resident Parking Available
- Respite or Short Term Stays Offered
- Restaurant Style Dining
- Secured Community
- Security System
- Special Dietary Menus
- Transportation at Cost
- Uncovered Parking
- Vegetarian
- Wander Guard or Similar System Available
- Wheelchair Accessible Showers
- Whirlpool
- Wi-Fi / High-Speed Internet
Services
- 24/7 Availability of Healthcare Professionals
- Ancillary Services
- Assistive & Corrective Device Care
- Bathing & Showering Assistance
Care
Assisted Living
A living option for seniors or individuals who require assistance with daily activities such as bathing, dressing, or medication management while maintaining a level of independence. Assisted living facilities offer personalized care plans and social activities that promote quality of life for their residents.
Memory Care
Memory care communities offer specialized care and support for individuals dealing with memory-related conditions, such as Alzheimer’s or dementia. These facilities are equipped with trained staff and offer engaging activities designed to promote well-being while ensuring a safe living environment.
Respite Care
Respite care is short-term or temporary care. Respite care can be provided in adult day centers, in private homes via home health agencies and in senior living communities, most often assisted living or skilled nursing facilities.
Frequently Asked Questions
Qualifications
ASHA Verified Member
Bickford of St. Charles Reviews
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Logan
a month ago
Bickford as a company has a great reputation and this location is no exception! I love working with the team here. They are down to earth, approachable, and very supportive of families. If you're looking for assisted living and or memory care in the area, this is a wonderful community to consider!
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Donald Nesbitt
7 months ago
I recently toured the community and found the environment to be quite nice. However, I did notice that the overall demeanor of the staff seemed noticeably low in morale compared to the other two communities I visited for my mother. Additionally, I had concerns regarding the Executive Director, Gina. During our conversation, her responses lacked clarity and seemed to reflect limited experience in operational leadership. Compared to the other communities, this left me questioning the strength of the leadership team and the level of support available to families and staff. While I don t mean to be harsh, I believe honest feedback is important when evaluating care options for a loved one when asked to leave a review. I hope this company can provide additional training to the Executive Director so she can better manage her team and provide a better environment for staff, families touring, and the residents that live there.
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Megan O'Neil
a year ago
⭐⭐⭐⭐⭐ I cannot express enough gratitude for the exceptional care and support we've received at Bickford of St. Charles. From the moment we walked in, the warm and welcoming atmosphere put us at ease during a challenging time. The staff is truly amazing! Each team member shows genuine compassion and dedication, making it clear that they are committed to creating a nurturing environment for all residents. The personalized care my loved one has received has significantly improved their quality of life, and it brings us great comfort to know they are in such capable hands. The sense of community here is remarkable. Residents engage in various activities that foster friendships and a true sense of belonging. It’s heartwarming to see my loved one thrive in such a supportive environment. I also want to highlight the family advocate who guided us through the transition process. Her expertise and understanding made a daunting experience much smoother, answering all our questions and providing reassurance every step of the way. Overall, I highly recommend Bickford of St. Charles to anyone seeking an assisted living community. The combination of great care, exceptional staff, and a strong sense of community makes it a wonderful home for residents.
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monica kramer
2 years ago
The place is beautiful, looks like a hotel and lots of activities planned. But there is nothing “assisted” about Bickford. My mom was there to recover from a broken hip because my dad was unable to help her at home. We asked them multiple times to make sure she got walked, asked them to elevate her feet and put on leg massagers to help get rid of edema, asked them to install the toilet seat lift we purchased, none of it was done. The worst was she also has cancer and the tumor was pressing on her bladder. They put her in diapers, which is fine, but then an open wound was created due to sitting in dirty and wet diapers. When we asked them to make sure she is clean and dry, there were numerous times we visited and she needed to be changed. (One of us visited daily) Honestly, all they do is wheel people to meals and then they’re left alone in their rooms. We moved my mom to a different place five days ago and her edema is already gone and they are actually caring for her feet with massages and lotion to get them healthy again. She’s not as depressed and they actually make her walk everywhere and do the things we ask. (You know, the things we are paying them to do) I understand there are a lot of people in some of these facilities, but when the care worker who saw my sister struggling in the hall after my mom pooped her pants responds that she “couldn’t help”, we knew Bickford was actually making my moms health deteriorate instead of improve. Do a lot of research and ask a lot of questions before leaving your loved one at Bickford St Charles.
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