Rosewood

If your like me, life change forces you to consider assisted living for an elderly parent. When I was faced with that decision, I went to Google in search of a local Assisted Living Center. Deciding on which facility to choose was a bit challenging because I did not have any personal references to lean on. My goal was to find an assisted living community that had a staff that would truly take care of my father and provide a loving, friendly environment for him to live in that allowed him to have some feeling of freedom. After considering the multiple options, my gut feel was to engage Rosewood…. I'm so glad that I did. Rosewood totally exceeded my expectations as they provided a level of service and satisfaction that you just don't hear about with many of the assisted living homes today. From the first day that my father moved in there, he was ecstatic about: 1) His room- Has 3 separate areas: Living room, Bedroom and large bathroom. It’s the perfect size. The cleaning staff comes in daily to empty trash and to check on him. They thoroughly clean his room once a week and do his laundry for him. He has access to a resident Washer / dryer 24/7 at no charge if we want to do his laundry at any other time. 2) The food is exceptional-and they always had options to choose from. It's typically hot and delicious. Their Head Chef, Pedro, has been at Rosewood for many years and his love for cooking good food is evident. 3) The Environment- Its very clean, charming and comfortable. It doesn’t have that “Dirty diaper smell” that many other facilities have. My dad has met many new friends who enjoy living there as well. 4) The Executive Staff / Management- Eric and his team (Sarah, Melissa, Addie, Joy, Amber and Paul) look at each resident individually and somehow craft their services to meet my dads needs. They have a unique ability to find, hire and retain caregivers that have “servant hearts” vs. people who just look at this as a job. As these are the people that care for my father, 24/7, this allows me to sleep better at night knowing that my dad is cared for. 5) The General Staff, Med-tecs and caregivers- They are totally awesome! They know my dad, they deeply care about him and he feels so Loved at Rosewood. This team is a difference maker as they really take pride in what they do and they always make my father seem important and cared for. 6) It’s a Family Environment- At the end of the day, you will most likely spend a lot of time at Rosewood as you visit your loved one. This team feels like a family to me and they always make me feel right at home. Erics door is “always open” and he will work with you, make the necessary adjustments to ensure everyone is satisfied. 7) Financial- by now you have found that assisted living facilities are not cheap. Having said that, I found Rosewood to be less expensive than their competitors (in this area) and the value that we received for that money exceeded my expectations. In addition to that, as my father's needs have grown, the level of service that Rosewood has provided has continually increased to meet his needs. When that happens, many facilities will nickel and dime you to death for every little service and I found that Rosewood was very fair on how they approach things. I know everyone's situation will be different, but just know that, in my experience, Eric and his team are open to working with you. Again, if you are finding yourself in a position that requires you to make the difficult decision on a safe, caring environment for your Loved one, I am hoping that this review will help make that decision much easier for you. I would recommend Rosewood to anyone looking for an Assisted Living Facility.

My experience with Rosewood was great! The staff is friendly and want to make the transition for your elderly family member as comfortable and gentle as possible. My mother and father in law were both there until they passed. It is importance to know that family being present is key to a good experience anywhere they transition to. The staff worked with us to get them the care they needed throughout the process and helped us get through after they passed.

My mom is in Memory Care here and has been for 2 years now. We truly appreciate the staff from the admin to the nurses to the aides . Mom has several health conditions that are being managed by the nurses on staff. One seems to be more chronic than the others and requires more time on the part of the nurses and myself . Rosewood staff does listen to my concerns and responds appropriately to help the situation. I visit my mom on a very regular basis to check in with her , face time my brothers and do a bit of organizing in her room while I am there . I really appreciate the kindness and care that the staff shows my mom and myself.

I am beyond pleased with our choice to move my mom to Rosewood when it became apparent that she needed more care than independent living could provide. I toured several facilities before selecting Rosewood. While we toured other facilities that were newer and had updated features and appearance, Rosewood by far stood out as a place where the staff and residents were consistently friendly, happy, and generally enjoying their days there. My concerns about some things were either easily addressed – such as the paint color in the room – or misplaced because I don’t have the same mobility issues as my mom does. Everything is well maintained, every staff member feels like they are going above and beyond for you, and I have no doubt that they have the best interest of my mom’s mental and physical well-being as a priority. And those that live there are friendly, vibrant, and welcoming. I would highly recommend Rosewood for anyone looking at assisted living for themselves or a loved one.