Riderwood

We visited my sister and brother in law at Riderwood for three days. They have lived there for about three years. They love their residence. They have met so many nice people many of whom we met and found them to be charming. The dining and food was outstanding. The food was quality, healthy food which was prepared like a 4 or 5 star restaurant. We have visited many assisted living facilities in many places and their food choices were the best I have enjoyed in senior facilities. They had so many offerings. The facilities were very nice and kept up. Lots of renewing going on throughout the many buildings. The grounds are spectacular in their plantings and landscaping. Since we live many states away from Riderwood, we can’t sign up, but if we lived in the area, we certainly would think about it.

My grandmother lived here. I helped her move into the nursing home. On the first day, a crew of nurses moved her from her wheelchair to the bed with a hoyer lift. She started panicking, screaming, and crying for help and for them to stop. Instead of helping, the staff just laughed at her. My two-year old start crying, too. That is insensitive and mean. I would think caregivers would have more compassion. There were other times where I felt like the staff either didn't care or had too much on their plate. With the amount of money residents give this place every month, you would think they could afford enough staff to cover the residents without getting burned out. I would never recommend this place without some serious changes to the way they run

My mom lives here at Riderwood. We did an extensive search of around 15 different communities when she was looking to move into one. We visited six different ones. She loved this one because of the size. It is very large comparatively. There are 2400 residents. About 80% is independent living. They have continuing care all the way to memory and nursing care. The staff are friendly and caring and kind. I enjoy visiting her here. The food is fine - not exceptional but not bad either. My mom loves it. ;c) There are eight different restaurants on site, two per village center. There are four villages, each with three residential buildings and a few services like a bank, gym, CVS, medical offices, mailboxes, front desk, etc. There are services like handymen and IT on site (mixed reviews on those; not the most savvy service people on the planet but at least someone is there if you need a hand). There are over 200 clubs on campus, multiple gyms, a pool, fitness classes, PT and rehab, and lots of ways to entertain yourself (movies, performances, trips, etc.). They have shuttle that takes you around as well. She likes being here a lot because she feels community and support and I like it because she has those things as well. It's a pleasant facility and they are always doing improvements. So grateful she's here and that she likes it.

I sent flowers to my aunt in assisted living at Riderwood, Rose Court from her 92 yr old sister , myself & my sister. 6 days later they were still in a box. My aunt requested help to have someone open the box- they just needed water. No one would help her. Shriveled up dead flowers all because care was not given or shown when asked. Riderwood should be ashamed of themselves. Hire people who care about other people & help them out. Obviously this place needs help!! I shudder to think what they do when they need assistance on anything else.