Richmond Place

From the moment I entered Richmond Place for my scheduled tour, I had a very warm feeling about it. I have now lived here for a year and that feeling has only grown. I tell my friends that living here is like living in an all-inclusive resort at the edge of a park. Richmond Place provides for a happy, healthy, and holistic lifestyle for seniors. The very best thing about living at Richmond Place is the people, the residents and the staff. Here, you are part of a community, a caring community; especially impressive is that the staff not only takes care of us, but they also care about us. At Richmond Place, you feel like everybody knows your name.

Last month we moved mom into Richmond Place Independent Living. As a family, we were not sure she would easily adjust to a new lifestyle; however, it has been less than a month and she is truly enjoying her new home. Neighbors were quick to welcome her and she often tells me how much she enjoys the meals and the variety of food offered. Everyone we worked with was patient as we tried to understand the process of choosing an Independent Living Community. We first met with Jessica, who put us at ease immediately, answered all of the same questions I’m sure she’s heard a million times and as we explained, it would be several months before mom could move. Jessica listened, but, never pushed. We kept in touch and she was able to offer us an apartment that fit all of mom’s needs. Our move-in coordinator was Keanu, who made the preparations and move-in day went smoothly. He was always available to answer our questions, coordinate maintenance needs, and explain day-to-day procedures. Keanu made sure getting settled was effortless. We have talked with many others including Danae, the welcoming smile when you first come in, as well as Jake and his Maintenance team. Everyone has been kind, efficient and willing to make Richmond Place a great community. We are very thankful for everyone that has made this life transition pleasant for our family.

My granddaughter Jessica works here and convinced me that it would be a good place to live, so I gave it a chance. I really like the food here, especially the pizza and the chocolate ice cream that you can get anytime in the cafe. I also love how pet friendly they are here. I can walk my dog, Molly, all around the courtyard and it’s like a great big dog park for her. Everybody here loves dogs so Molly always gets lots of love. She likes to sit on my bay window and watch all the people who pass by. It’s a very nice place for both of us to live, I would recommend it to anyone.

The staff and the residents here are very friendly, and that has been the most pleasant part of my time here. I think Danae does a wonderful job and leaves a great first impression at our front desk. Keanu was my Move-in Coordinator and he was a huge help with getting me adjusted and introduced to the community. The activities department does a great job with events and decorations, but I wish they had an additional staff member to be able to put on more activities and take more suggestions. As for the dining menu, there are things I like and things I don't like. We need less chicken and less pasta, and less food with special sauces. I think it would help if the Cafe was open longer in the evening. Less repetition in the menu would help. I have a few suggestions for security as well, I believe we need more coverage for the desk whenever security needs to step away to handle an emergency. I also believe more attention needs to be paid to the perimeter doors around the community. I do miss my home from time to time but I do value the relationships I've built here.