Pegasus Landing of Forney

My mother has been at Three Forks for the last 10 months. Initially we selected it because it looked nice and was very close to our home. Now I wouldn't want her anywhere else. The most important thing to us is the the staff there really care for their residents. I'm there nearly ever day a witness first hand the love and compassion that the RAs and Med-techs show the people they care for. The Director is a super nice guy. We're hoping that the new management keeps this quality of care going. Mom loves the food there too.

Some good and some bad points. The place is usually clean but very dated. There is frayed carpet everywhere. Not only does it look bad, but someone is going to trip and get hurt. There are quite a few other lingering maintenance issues that don't seem to get fixed. Most of the working staff seem very nice and attentive, but apparently, they don't treat staff well and there is a lot of turnover. There are a very small number of residents so there isn't a lot to do and I've heard a lot of residents complain about being bored. So far, I don't see that the new owners have improved the place other than painting the entrance. While I like a lot of the staff very much, I couldn't recommend the place at this point. I'll update later with more details.

I called and spoke with Sherri to introduce myself as an alternative option for Medical Transportation for their residents & she was very short and rude. I know there are times when their driver cannot fit ALL appointments in one day/week so they have to reschedule or keep them waiting for hours to be picked up because the driver is in traffic, that is where I could help. Unfortunately, she was dismissive & rushed to get off the phone with me. Now I see why they have a 3 star rating.

DO NOT BRING YOUR LOVED ONES HERE. It’s supposed to be an “Assited living” but all I see is nursing home residents. The aids have to fully body lift the residents without any proper equipment which leads to injuries on the aids and med aids. This place is not fully staffed, agency is running the floor and they don’t do half the job that they’re supposed to. They don’t pay their care aids enough for lifting 100+ pound residents and pay the agency staff more when they don’t even work they just walk around talking on their phones. This place over works there care aids. Management is a mess and is always in their office and never comes out to check on their staff or residents. This place needs to be better managed and Dina the director that is supposed to bring in residents to the home is not qualified what’s so ever because she is bringing in NURSING HOME RESIDENTS when this place is supposed to be a ASSISTED LIVING. I’m glad I took my grandma out of here because the aids never had any time for her since they were always busy with the residents that should be in a nursing home.