Orchard Park at Southfork

I recently came to an event at this facility with a cousin of mine. I just want to recognize how wonderful it was. The food was amazing!!! An Easter brunch that really set the bar so high!!! What really caught my attention and motivated this review though - is how truly "connected" the staff and residents were. I heard jokes and laughter between care staff and residents and even their families. Warmth from management staff - we were greeted by Lizzelle. She came over and took the time to ask how we were doing - my cousin tells me she is exceptionally kind to her mother every single day and always keeps her informed. I also briefly spoke with one of the young ladies who was a caregiver - i don't know her name but she was so nice and knew exactly what my cousin would eat. That spoke volumes. There was even an easter bunny! A Beautiful facility that looks and smells clean and inviting. Highly recommend.

I've been looking at memory care facilities for my mom. I was referred to Orchard Park from a neighbor. Jazmine welcomed me, was sweet, professional and thoroughly explained what the facility had to offer. It was organized, clean and exceeded my expectations. All the staff really care, especially Sirena. As the Memory Care Director she organizes thoughtful outings and activities. Her and my mom have bonded and I feel at ease that mom is with great people.

Extremely disappointed with the lack of communication from the staff at Orchard Park Living. We’ve had ongoing issues with my mother’s restroom that still haven’t been repaired, and when we reached out for help, one of the employees actually blocked our number instead of addressing the concerns. Completely unacceptable. The food is also terrible and not at all what was presented when we first toured the facility. Families deserve better.

I had the pleasure of visiting Orchard Park and was immediately impressed by how clean and fresh everything smelled -- it gave such a comforting and welcoming feel. The residents in memory care looked genuinely happy and well cared for. You can clearly tell that the Memory Care Director has a true passion for what she does. The way the residents connect with her is beautiful. It felt more like a big family having fun, sharing laughter, enjoying each other's company. It's a special place where you can feel the love and dedication in the air. Highly recommend!