Orchard Park at Southfork

Extremely disappointed with the lack of communication from the staff at Orchard Park Living. We’ve had ongoing issues with my mother’s restroom that still haven’t been repaired, and when we reached out for help, one of the employees actually blocked our number instead of addressing the concerns. Completely unacceptable. The food is also terrible and not at all what was presented when we first toured the facility. Families deserve better.

While at the Oncologist's office, I witnessed what I believed to be a caregiver gently wheeling a patient to the waiting area. She gently and carefully positioned her wheelchair and began to wait with her. While waiting, she took a phone call. While on the call the patient began to stir. Sirena began gently stroking her arm, then held her hand, continuously stroking it with her thumb. She did this until she got off her call. The love and care were undeniable. It really touched my heart to see someone who was clearly a memory care patient being cared for in such a manner. I asked Sirena if she worked for the facility on her shirt, and she informed me that she was the Memory Care Director. There was a sense of kindness, gentleness, and sincerity as she expressed her passion for caring for her patients and doing the kind of work she does. THANK YOU, SIRENA, FOR BEING YOU!!

I had the pleasure of visiting Orchard Park and was immediately impressed by how clean and fresh everything smelled -- it gave such a comforting and welcoming feel. The residents in memory care looked genuinely happy and well cared for. You can clearly tell that the Memory Care Director has a true passion for what she does. The way the residents connect with her is beautiful. It felt more like a big family having fun, sharing laughter, enjoying each other's company. It's a special place where you can feel the love and dedication in the air. Highly recommend!

I had the pleasure of visiting Orchard Park at Southfork for their Mother’s Day event. The event was simply amazing! The staff was knowledgeable, warm, inviting and accommodating. The energy of the entire space was incredible. It was clean, it smelled amazing and everyone was cheerful and happy.