Hemsley House at University Park

I wanted to take a moment to highlight the exceptional care provided by Michael Jamaal, one of your CNAs. Michael has consistently demonstrated a high level of professionalism and compassion in his role. His attentive nature and willingness to go the extra mile made a significant difference during my recent visits with my parents. He not only ensured that all there needs were met but also took the time to engage in meaningful conversations, making the experience much more comfortable and positive. I believe that Michael's dedication and kindness are truly commendable, and he is a valuable asset to your team. Thank you for having such a wonderful caregiver on staff!

I highly recommend Sunrise. We moved our dad here after a very unplesant experience at another facility in town. Making the decision to move was hard but everyone made it a plesant experience. When we arrived at Sunrise, we were overwhelmed with how friendly and kind the entire staff was. Everyone took time to get to know our Dad and we truly felt like they cared about his wellbeing and care. The facility is warm and feels like home. My dad passed in January 2025 but we were so blessed to have him live here for the time he did. We felt so supported as a family. The nursing staff was excellent. We never felt like Dad was a burden or too much for them to care for him. I also want to note that many friends and family visited our dad during his time at Sunrise and everyone complimented both the facility and the staff! This place was a blessing to our father and our family. Thank you for the important work you do.

The staff Jerona A, AshleyH, Raelynn A, Angela B, Evangeline S, and Chris P all have been wonderful with myself and my aunt! They work together for the well being of my aunt. Their concern has been a God set! They all have helped and worked together seamlessly! This was the perfect place for my aunt! Wonderful place. You will know your loved one is safe and well cared for!

I would only recommend this facility if your loved one has no care needs and just requires a home with food and activities provided. My mom enjoyed living here until her care increased and there is a HUGE lack of staffing (though I was assured they could accommodate her needs). She often would not receive a response to her call button for 30-60 minutes (often never!), staff was frustrated and rude when called upon, medications were administered incorrectly, she was not changed or taken to the bathroom in a timely manner, the head nurse, Tanya, was rude and condescending, and even staff complained often that there were not enough staff to meet the needs of residents. If I had not been present, my mom may never have received meals on some days to her room. I had to be present 24 hours a day to oversee her care in her final weeks. There was a failure to provide basic attention, compassion, and professionalism.