Solista Colorado Springs

I moved in July and I am moving out in October. I was told that they had 24/7 staff and weekly housekeeping. After I moved in I found out that housekeeping is every other week. Some residents I talked with said they hadn't seen anyone for weeks. Meals can take forever. You have to wait until the 1 coffee cart has made its way around the dining room, then 2 carts with cold drinks and/or salad or soup make their way around the dining room. Then you wait for them to get to your table to take your order. Finally, you get your food. The servers do the best they can, I think they are hindered by corporate management. I do not recommend Solista management. The rest of the staff is very helpful. I would like to flag certain members of the staff that go above and beyond for residents. Maddie, Izzy, Sam, Brian, and Dakota. They are always willing to help in any way possible.

I have lived at Solista for over four years. I am very involved in the community. I am a Resident Ambassador and run a movie club. I’m also part of the Drama Club and Kindness and Compassion Club. I enjoy most of our activities, in the building and out. We go to movies, a lunch once a month, plays, conventions, and shopping. I enjoy that I am empowered on the independent living front. I am happy to call this place home.

John was instrumental in helping my parents feel right at ease when choosing their senior living home. He connected with them and ensured that he had a name and a face to all our family members. He is a source of compassion and ensures that the family knows what he sees even when we can’t be present all the time. He ensures we are aware of events going on at the facility and asks for the family to personally be present. Thanks for all everyone at Solista does to help watch and care for my parents! Tamara Lowe (The Ferguson clan)

I waited quite a while before I posted anything just to make sure nothing changed. My original contact was with salesman John. He was very kind over the phone, and when he figured out I made a mistake in making the visit appointment called me back instead of waiting for me to call back as planned. He sat with us through lunch, laughed with us, showed us around and showed genuine concern for both my parents as the got worn out. He reached out after the appointment to check in and see if anyone had questions, but was not pushy. When we wanted to look at other rooms, he got us in right away and always walked with one of my parents to talk and get to know them better. He got back to me right away with answers to my questions, and never pushed me off. Once my parents chose to move in...a large part due to John, Brian the maintenance man and Carrie the housekeeping extraordinaire jumped into action and got everything ready. There was a small hiccup but Corey, John and all the rest jumped in and fixed it all quickly. Once my parents moved in the love did not stop. They all say hi to all of us, and they stop us quite often to chat and see how we are doing. The "salesman " also did not stop. We had all thought that the attention from him as well as "upper management" would dwindle away with time, but we could not have been more wrong. They have been generous and kind with time and attention. This is indeed a new home!!!