Emerald Place

We had looked at many care homes and our options for our our stepfather. Emerald Place was mentioned to us by another home as a possibility. We are grateful for that recommendation as it has been a truly great experience for our family. Everyone there deserves the highest praise for their caring and professionalism. However, his caregiver Maria is hands down one of the nicest we have known. If I could give more than 5 stars for Emerald Place, I would. They have made a very difficult decision for us, one of the best we could have made. Our stepfather is enjoying his time, the friendships he has made and all of the activities. We would definitely recommend Emerald Place in Glenview, Illinois.

Mom is treated well, she is clean/bathed, and fed when necessary. The staff is always very accommodating and they seem to go the extra mile. It’s a relief to know that she is well cared for. Thank you, Emerald Place. 1/8/26… long story short, I haven’t seen Mom this happy in 5 years. Staff continue to engage residents on so many levels. Have included a pic from ELVIS’ bday party this week-so fun. Still the same at EP; laundry NEVER lost, moms clean & wearing her own clothes. She’s eating and walking, etc.-this place is incredibly great! TY Emerald Place!!!

I can’t say enough positive things about the team at Emerald Place Memory Care. From the moment you walk in, you can feel the warmth and genuine care that the staff has for every resident. As someone who previously worked in the SNF world as a Business Office Manager, I’ve seen firsthand what quality care and strong operations should look like, and this team truly delivers. There is a clear commitment to providing not just care, but dignity, respect, and a high quality of life for residents. The leadership here also stands out. Emily, the Executive Director, has brought so much to the community. Her presence and leadership are evident in the positive environment, the engaged staff, and the overall level of care being provided. Janet, the Director of Nursing, is equally dedicated and plays a huge role in ensuring residents receive attentive, high-quality care. The front desk team sets such a welcoming tone. Ms. Yvonne and Rosy are always kind and helpful, both during the week and on the weekends, and they truly make visitors feel comfortable. Larry, the Maintenance Director, keeps everything running smoothly and the building in great shape. Jamie, the Activities Director, brings so much life and engagement to the residents, and Pete in Dining Services helps create a positive, enjoyable dining experience. Communication is thoughtful and consistent, and the facility itself is clean, comfortable, and inviting. You can tell a lot of effort goes into making residents feel at home! If you’re looking for a place where your loved one will be treated with kindness and respect, from the caregivers to the leadership team, Emerald Place Memory Care is a wonderful choice.

My father stayed at Emerald for several years before transitioning to a facility better suited for his needs. He had a foley catheter which was new for the staff. It took awhile, but they worked with us to make sure it was monitored. Over all, the staff are friendly and helpful. Of particular note: the nurses Manu, Maureen and Kuo. They were conscientious and responsive to dad's needs. They worked well with our family. The activity director, Jamie was particularly outstanding. She was always kind, energetic and truly loved working with the residents. As well, our time at Emerald Place saw many changes to staff on all levels. That was disheartening and confusing. Also, EP should have some way of residents alerting staff that they need assistance at nite. There are no pull cords that the resident can access while in bed at nite if they need help. There are no Life Alert type options. That led to times when dad had to call for help in between the times staff made well being checks. Over all, our experience at Emerald Place was positive.