Charter Senior Living of Orange

We toured Charter Senior Living of Orange when looking for a place for my mother who needs a high-level of memory care. While we ended up choosing an excellent place closer to home, one focused solely on memory care, I was so impressed with Charter that I wanted to leave this review. For one, the place is simply gorgeous. I was ready to move in myself! I can't imagine anyone not being impressed by the aesthetics of the place. The lobby and dining area feel like you're on vacation. Likewise the memory care unit was lovely -- wide hallways, spacious rooms, etc. But most importantly, I was incredibly impressed with the attention to detail in the memory care unit. There were activity stations placed around the hallways for residents to busy themselves, a robust schedule of activities to ensure residents stay engaged and stimulated, and a staff that was clearly warm and caring. I highly recommend anyone looking for memory care for their loved one to tour with Charter.

My recent visit to Charter Senior Living began with such a delightful young lady, Tatiana Bernal, director of sales and marketing, she lead the way through a beautiful setting of assisted and independent living facility with a at home feeling. This is challenging because this will be my mother’s “new home” soon. Tatiana answered all my questions and concerns and made a difficult decision so much easier. Thank you again Tatiana for Being so compassionate and understanding.

The staff is wonderful. Our family member is in their Flourish Care (memory care) and the staff is amazing. So engaging. The whole community is very welcoming and accommodating. We are able to participate in any activities that we care to with our loved one. Very good line of communication with the staff. It’s always tough when you can’t keep your loved ones at home, but having a community and staff like Charter has helped us all with this transition.

I cannot say enough wonderful things bout Charter. We are currently moving our mom into the facility and the staff there has been so kind and welcoming. Beth Williams has gone above and beyond for us, answering all our questions both big and small and helping us make informed decisions. The facility is immaculate, there is so much to do both within the building and outside. I am so thankful that we found this place for our mom. I look forward to visiting, we are confident she will be happy there!