Brookdale Spring Hill

The Opal in Spring Hill has been an absolute blessing for my dad. He’s been there for a couple of months now, and it has been nothing short of wonderful. The facility is clean, peaceful, and well-run, but what truly sets it apart is the staff. Every single person treats my dad with respect and dignity, and you can see how much they genuinely care. Their job is tough, but they do it with such grace and compassion. Nina has done an incredible job building and leading her team. On the very few occasions when a small issue has come up, she has addressed it immediately and taken it seriously. Mona has also been amazing in admissions and has helped us with so many things even after my dad moved in. Everyone there goes above and beyond — you never hear “that’s not my job.” They take responsibility, they step in wherever they’re needed, and they treat the residents like family. I’ve watched the way they interact with the other residents as well, and you can tell there is a real bond. They know everyone by name, they show patience and kindness constantly, and they clearly love what they do. I highly recommend The Opal in Spring Hill. It has given our family peace of mind, and my dad the care he truly deserves.

The opal is like family.i have moved but it was a bad decision. The opal has quality care and treats residents as a person not just a number.I call it my home.Nina and and Mona go out of their way to help residents!!About 5 months ago I made a very difficult decision to leave my home at the opal based on a promise made to me by my brother.He moved me across state near him I hated it the Mims I walked in but his promise to help me kept me there At this point he is having nothing to do with me and broke every promise he made.i have failed terrible since being here physically and mentally. I feel stuck and I just want to come home to the place I call home.is there any help?instead of just telling me I can't come back you said no rooms and waiting list that wasn't true my daughter in law called yesterday and was told u had a 2 bedroom and a studio open.why didn't you just tell me I wasn't welcomed back??

The Opal has been a saving grace in all aspects for our sister. She was scared and very suspect of going to any assisted living. The Opal welcomed her into a safe, clean and very comfortable environment. She is a very different person due to the care she receives. She is thriving in her new environment and is more social than she's been in years. The other residents are very kind and genuinely respectful!! We feel so grateful to have her there. The staff is very cooperative and responsive to our concerns!! I would definitely recommend the Opal to any one needing a safe, caring and comfortable home.

The Opal of Spring Hill accepted our Mother and what a blessing that was. Nina and Mona are great at overseeing the care the residence receive. The staff is caring and great at what they do. Our family wishes our mother was back home and living on her own. But since that is no longer a possibility, we are grateful she is in such a good facility.