Vitality Living Spring Hill

My personal experience with Vitality Living Spring Hill has been superb. My parents lived there for several years and received great care. I didn't need to worry about their medical care or their safety; the staff was professional and beyond my expectations. In recent years, I've had other adults assigned to me who have received excellent care at Vitality both in assisted living and memory care. I would certainly not hesitate to place anyone needing TLC in Vitality Spring Hill, the staff is great.

RUN RUN RUN far away from this horrible place! These people can careless about your family members. They lie about controlled substance just to get more money! The maintenance men are freaking ridiculous , they take packages for days and don’t give to patients almost as if they check what’s in there, plus they had the nerve to tell my father to cancel the power of attorney we have so we don’t have say, what kind of horrid company can careless about the frailty of these people. The food is crap, cold, and often the same thing. The coffee if always cold ( unless you have a schedule visit). The ceilings are crumbling. The ac and heat never work. This year has been so cold (2026) no heat in the mornings! They have went behind my back and used their own pharmacy to get meds for my father then charged me later. He has VA he don’t need a pharmacy that charges ridiculous amounts for meds that should have never been ordered! Crooks! Greed and everything in between! They play a great front just pop up sometime unannounced. Haircuts for a man 40$ diapers are 60$. Housekeeping was crap all the sheets he had were destroyed. Now after we moved him out they want to charge for meds they aren’t giving, a parking spot he hasn’t used in a couple months and renters insurance. Let’s not forget the 3000$ deposit these crooks get before moving in! You can find better trust me! They are going to write back with apologies and trying to make things right or say something about us so you don’t believe. Just trust me there are better places that will care for your loved one! PS all the good reviews comes from them asking for it right there when you sign up so you don’t have a chance to say otherwise! Review a month or 2 after. Take a look at all my reviews I don’t usually do bad reviews unless it’s warranted. Just saying.

I cannot say enough positive things about this memory care community in Pine Lodge. Melanie and her team are absolutely outstanding. They go above and beyond every single day to provide compassionate, attentive, and personalized care. The level of communication with families is excellent, and it gives great peace of mind knowing our loved one is in such capable and caring hands. The facility itself is clean, and welcoming. I highly recommend this community to anyone looking for a place where their loved one will be treated with dignity, kindness, and genuine compassion. Melanie and her team truly make all the difference.

As an established long-time entertainer & having performed at facilities for years, I cannot begin to tell you how much I enjoyed my time performing at Vitality Living Spring Hill this past June while on a run of Florida shows! Thank you to the staff & residents of both the assisted living side & memory care side for making it such a fulfilling and memorable experience! I am eager to return. Best, -dmc-