Atria on the Hudson

My aunt resides in Memory Care/Life Guidance at Atria on the Hudson, and I cannot say enough wonderful things about Gina Lee, the Life Guidance Director. From the very moment I met Gina, I knew my aunt was in exceptional hands. Gina brings a rare combination of warmth, compassion, professionalism, and genuine love for the residents she serves. She has become so much more than a staff member to my aunt—she is a trusted friend, advocate, and source of joy in her daily life. As a family member, one of the things I appreciate most is Gina’s communication. She keeps families informed, responds with kindness and empathy, and consistently goes above and beyond to ensure residents and their loved ones feel supported. Her hospitality is unmatched, and she treats every resident with dignity, respect, and heartfelt care. It takes a very special person to do this work, and Gina is truly a treasure. The positive impact she has had on my aunt’s quality of life and on our family’s peace of mind cannot be overstated. Atria is incredibly fortunate to have her, and families like mine are grateful every single day. Thank you, Gina, for all that you do. You make a difference in ways that words can hardly express.

My mother has been living at the Atria on the Hudson since mid-March of this year. It has definitely been a transition for her and for us as well. We were really worried about our mother's transition into the community. The staff at the Atria have been nothing but kind, helpful and tolerant of our many questions and requests. Andi, the Engage Life Director, has gone out of her way to make sure that my mother is meeting people and able to attend the trips that the Atria sponsors. She answers our emails and texts quickly, with warmth and respect. She knows the residents and genuinely wants them to feel at home and comfortable. My mother loves the musical guests that Andi has brought into the community. Lexi works with Andi. She too knows every community member by name and is very patient and kind to them. Marie, the director of nursing, is also patient and kind. She answers our text messages and emails quickly. She has helped us with medication changes and care for my mother. She has a big heart. Heather, the head of housekeeping, helped us by adding more lighting to my mother's bathroom as she has an issue with her vision, that makes it hard for her to see. She too has a warm smile and always responds to our emails right away. Dan, the maintenance director and his staff (Christian in particular) have been very responsive when my mother needed helped with her heat, hanging pictures, a light bulb change and a couch delivery. Naomi, the social worker, helped us with insurance paper work and questions regarding my mother's intake form in a timely manner. Jennifer, the community sales director, put up with my many many questions, while we were touring the Atria, multiple times, before we chose it as the place for my mother to live. My mother loves the food, put together by Chris Spezial, the culinary director. She is particularly fond of the soups and salads offered. All the med techs, care staff, housekeeping staff and front desk staff (particularly, Blanca, Lady, Emma Kristopher and Judy) have been nothing but courteous and respectful. The Executive Director, Kristen Armstrong sends out monthly letters and community updates as needed. She is reachable by email and responds in a timely manner. Lastly, the Atria is clean and pretty with its fireplace in the library and the fireplaces outside in the courtyards. There is plenty of space for the residents to sit and enjoy their time reading, doing puzzles or just talking with other community members. As my mother continues to adjust to her new normal, we know that if she needs anything, or has any questions, that the staff will be there to help her and us with patience and kindness.

My Mom has been living at Atria on the Hudson since August. Like most children of the elderly population, we were really worried about finding a place for her that would be the best fit. We wanted her to feel at home and treated exceptionally well by the staff. The manager of Atria has been so wonderful to work with. The head nurse is very easy to communicate and works very hard for her patients because she cares so much! The people in the main office do everything they can to help my Mom. They really go above and beyond. The drivers that take my Mom to her many doctors appointments are so patient and kind. I don't have to worry about her well being anymore because I know that she's in really good hands. I know that's she's safe, treated well, given exceptional food and she's socially stimulated.

We are so impressed with how easy Atria made the transition from home to hospital to their facility. From day 1, Jennifer was so helpful, informing us of everything we needed to do in order make the process easier for our Mom. She took the time to meet with us, listen to our concerns, and followed up quickly and accurately. Marie, the head nurse, is just as incredible. She visited our Mom in the hospital, went above and beyond to explain every step of this journey with us, and is literally available 24/7. We are kept up to date on everything, and we really appreciate how communicative the Atria staff is, and how quickly they get things done. We made the right decision, thank you so much Atria! 😊