Atria Briarcliff Manor

Our mom has been at Atria Briarcliff Manor for three years, and our experience has been consistently wonderful. The staff is warm, engaged, and remarkably stable — everyone truly knows the residents, and you can feel how well the entire team works together. The community offers enriching activities every day, and the recent addition of a fabulous new Rabbi has brought even more meaning and connection to the residents. The facility itself is clean, modern, and beautifully maintained. We’re very grateful to have found such a caring and vibrant place for our mom.

My 100 year old mother has been a resident of Atria of Briarcliff Manor for 6 months now and is very happy there. Prior to that she lived in her own house without daily assistance. However, after a hospital and rehab stay, we realized she would no longer be independent. So, my wife and I started researching assisted living facilities. We were already familiar with Atria, as my wife’s aunt had been a resident there for years and she had a very positive experience. However, we were sold on it when the Director, Kate, took us for a tour and everyone knew her and she knew everyone by name – it showed a personal touch. My mother’s experience has been excellent. The staff is very professional and personable. She has a personal bond with her assistants, from Alice who helps her get ready in the morning, to Smile, Judy, Ursula, Rosa and all the others who take care of her during the day, to Elvia who tucks her in at night. The entire staff is great – she loves them all! Besides the excellent personal care, she gets great medical attention from JoEllen and the wellness team. They not only administer her medications, but keep an eye on her. For example, when they noticed she was coming down with a cold, they made an appointment with the visiting doctor and then kept me up to date on her condition. This incredible amount of attention she receives puts my mind at ease. Not only do they take care of her physical health, but Bridget, the Activities Director, always make sure there are stimulating things to do. From holiday celebrations, to discussion groups, to Bingo, there is always something going on – Bridget is tireless! She has also developed a number of friendships with other residents of Atria, which is great since she had been isolated living at home alone. Its a very good community environment. Food is very important to my mom and Atria doesn’t disappoint. She enjoys the wide variety of meal choices and the restaurant style service. I recently asked my mother how she likes it at Atria and she said that she would prefer to live in her own house by herself, but she knows that’s no longer possible. She said this is the best option because she does need help, but doesn’t want someone living with her around the clock. At Atria, she gets the level of support she needs and yet she can be alone when she wishes. Most importantly she said she feels safe, comfortable and actually loved there and that it is slowly becoming her new home.

Just a few words to comment on the wonderful supervision that my mother, Lillian, has had over the past sixteen months at Atria Briarcliff Manor ,Memory Care.The entire staff is always professional and courteous. Desiree Pacheco is a tremendous asset to Atria. I have never encountered a more caring and dedicated individual. Her passion as Life Guidance Director is unparalleled. I researched and visited many other Memory Care facilities and Atria along with Desiree and her staff are shining stars in a field that is difficult at best. On unannounced visits, it's comforting to see Mom and the other residents engaged in activities that are both mentally and physically stimulating. Kudos to Memory Care and the entire staff at Atria Briarcliff Manor.

Since my aunt moved to Atria Briarcliff Manor six months ago, her wellbeing has improved incredibly. She's doing better physically, socially, and emotionally now than in the last fear years she spent alone at home. I believe the social aspect of living in community, surrounded by friends and familiar faces, has turned her life around. She's eating better, getting some exercise, socializing and seems so much happier. She has access to nursing staff, doctors and physical therapy in-house which has lead to material improvements in her health. She's made friends and trying out all sorts of new activities she would not have considered before. Knowing that attentive, well-trained and empathetic people are looking after her has set my own heart at ease. Working with Atria has been easy from the start. Everyone on staff is knowledgable and responsive and clearly cares about the residents. Having staff who have been there 5, 10, 15 or more years is really impressive. Retaining employees for so long is a testament to the quality of the work environment, which of course benefits the residents as well.