Overview
Arbor Hills is a purpose-built memory care community in Plano, Texas, providing personalized support for individuals living with Alzheimer’s disease, dementia, and other forms of memory loss. Residents benefit from a dignity-focused care model, engaging daily programming, sensory-focused dining, and advanced safety features.
Amenities
- Arts and Crafts Center
- Beautician
- Beauty Salon
- Complimentary Transportation
- Designed Specifically to Accommodate Memory Loss
- Enclosed Courtyard
- Foreign Language: English
- Foreign Language: Spanish
- Gluten-Free
- Guest Meals
- Housekeeping
- Indoor Atrium
- Indoor Common Areas
- Jacuzzi
- Low / No Sodium
- Memory Care Only Community
- No Sugar
- Outdoor Common Areas
- Piano or Organ
- Private Dining Room
- Raised Garden Beds
- Secured Community
- Transportation at Cost
- Uncovered Parking
Services
- Ancillary Services
- Diabetic Care
- High Acuity Care
- Incontinence Care
Care
Memory Care
Memory care communities offer specialized care and support for individuals dealing with memory-related conditions, such as Alzheimer’s or dementia. These facilities are equipped with trained staff and offer engaging activities designed to promote well-being while ensuring a safe living environment.
Frequently Asked Questions
Qualifications
ASHA Verified Member
Neighborhood
Pulling from a variety of reliable data sources, Walk Score® measures the walkability of any address, helping you understand how easy it is to live a car-free lifestyle. Transit Score®, when available, measures how well a location is served by public transit. Scores range from 0 to 100, with higher scores indicating more amenities within walking distance and diverse transit options nearby.
Arbor Hills Reviews
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Kevin Choate
2 months ago
My mom and dad moved into Arbor Hills Memory Care back in April this year (2026) and it has been a wonderful experience. Robin, Latosha, Micaela, Junior, John, and all the staff have show exceptional care and genuine love for both my parents. My dad was diagnosed with cancer last year and ended up passing away at Arbor Hills a couple weeks ago and the staff was amazing in how they cared for him and honored him as a military veteran. My family and I would highly recommend Arbor Hills Memory Care for anyone considering them for their loved ones!
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Sarah Stites
5 months ago
We are very grateful for the support Arbor Hills gave to our dad. The staff was the difference maker. Our dad was handicapped and required full service care. His dementia also made his mood unpredictable, but they cared for him with patience and compassion, often telling us it was their pleasure to take care of him. The activities they put on for the residents also kept our dad engaged! Thank you, Arbor Hills staff and management team, for all of your support, and for creating a very comfortable home for my dad!
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Daisy Winters
8 months ago
Arbor Hills Memory Care Community is truly exceptional. Their active living program is thriving and engaging, creating meaningful moments that bring joy and purpose to residents each day. The entire team is warm, attentive and genuinely connected with both residents and families. This culture of excellence is clearly led by Executive Director Carmen Franks, whose compassionate, hands-on leadership is reflected throughout the community. Arbor Hills is more than a memory care community, it is a place where residents are known, valued and celebrated every day.
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Joel Hastings
6 months ago
I was very pleased with Arbor Hills Memory Care Community's care of my sister. The Executive Director Carmen and the staff was caring and available to help with her transition and assisted us professionally with all of our concerns. She was able to join in the activities until she was unable to participate at which time she received more individual care. I recommend you visit and see for yourself. I want to thank all of the staff for helping her and us through a very difficult time. I do believe we chose the right place for her care. Sincerely, Joel M. Hastings
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