The Willows at Fritz Farm

My wife and I toured the facility for my Dad, and we were all very impressed with the rooms, amenities, and therapy areas. The facility representative, TJ Curtis, answered all of our questions and provided insight on what a typical routine would be for my Dad should he stay at the Willows. During our tour, we met several members of the nursing, therapy, and dining staff; all were very courteous and professional.

The Willows at Fritz Farm is a wonderful facility. My mother had surgery earlier this year and quickly declined. It is a hard transition for the whole family, but the staff here treats everyone like family. They love on the residents like they are their own grandparents. The facility is always so clean and everyone is helpful and caring. When mom has visitors, they are always impressed with welcoming, friendly staff and the cleanliness. It doesn’t feel like a nursing home at all! The food is top notch! Restaurant quality and presentation at every meal. They also have wonderful activities, special brunches for family involvement, weekly live music and happy hours, monthly theme dinners, and more. The therapy staff is also amazing! They really go over and beyond to cater every need.

Do not send your family here. My grandmother is able to stand and transfer to her wheelchair with assistance, but was told to “just pee on herself” multiple times by clinical staff. Sat in her own urine and feces more than once, because staff would not assist her to the bathroom. She would press her call light and staff would not come to her room until 30-45 mins later. One nurse said “you need 3 people to stand you up and we don’t have 3 people here so you aren’t getting up”. The staff were totally unprofessional and disrespectful. We checked my grandmother out after only 15 days. Thankfully she didn’t have any bed sores when we got her home.

The Willows at Fritz Farm is the best! The difference when you walk in is so noticed. The team there is fantastic and do a wonderful job. Everything is always so clean and smells great, the food is so so good, the therapy team is fantastic, and the nursing team couldn't be better. My whole family loves going there to visit my grandma and we love all the events that they do as well! They do an excellent job in every department and it is evident that everyone there loves what they do and who they care for!