The Village at the Woodlands Waterway

We have started looking for a senior living facility in the event we have gotten to the point where we simply can't stay in our house since I no longer am able to do the simplest things around the house to keep it going and, most importantly, I am at losing my mobility to the point where I may soon have to be in a wheelchair. We decided to check out The Village and were met by Alicia Bowling, one of their sales representatives. Alicia gave us a tour of the facility and also an explanation of the services and amenities provided. She was most attentive and patient with us as we asked her all sorts of questions dealing with food to fire drills. She also followed up quickly with any follow up questions and requests that I had after our get together. In short, Alicia was just great in trying to make us comfortable with making a huge change of going from a house to an apartment at The Village. She was knowledgeable and pleasant. She made the experience very pleasant.

My client just recently moved onto the amazing community. I was met by Daniel the friendliest valet who helped me getting my thing out of the car then parking my vehicle in the garage since there was no visitor parking. The second I walked in the staff and residents were incredibly nice and welcoming. The community it self is clean and pretty much a resort style living accommodations. My client happened to be on the 8th floor and the view from her apartment was breath taking and peaceful. Heck, I am ready to sell my house and move in! Lol

What an amazing welcoming community located beautifully on the waterway in The Woodlands! Everything local is easy access and easy to walk. With the complimentary tram right out the door too, it’s perfect! Christin hosted us on an informative and fun tour of the facilities/amenities, introduced us to many wonderful residents at happy hour, and set us up for a wonderful dinner afterwards with a beautiful couple who shared why they enjoy living at the Village at The Woodlands Waterway. Christin was so gracious and attentive to details - she is clearly admired by the residents for good reason! All of the staff we encountered were genuinely warm and welcoming from the reception desk and throughout our tour and shared experiences. No wonder the residents are also welcoming and friendly. A truly happy environment is evident! With so many social activities to amazing entertainment offered, the options to keep us as busy as we would choose to be are impressive. Having toured several communities, the Village at The Woodlands Waterway tops our list for friendliest staff and happiest residents…and the amazing location! A very special thank you to Christin Teters and team for making my first visit so special!

The Village at woodlands Waterway is outstanding! While the search for a safe and active community for a loved one is stressful, Alicia Bowling made the experience anything but. She was able to completely understand our concerns as she has been in the same situation for one of her family members. Alicia showed kindness, compassion, as well as knowledge of the community and surrounding area. Aesthetically the Village at the Woodlands Waterway is beautiful, perfectly located, and the amenities are top notch. We cannot adequately express our appreciation for the assistance and service provided from the staff.