The Tradition-Clearfork

I just love traditions for my mother in fort Worth at 3033 Acme Brick plaza there's just a few things there's some activities that she's been asked to participate in some of them she cannot but then there's some that she just loves like going to see the puppies and doing flower arrangements and going to see the movies at the movie theater and going to see the entertainment she just loves it and the food is just very exceptional and they give you plenty of food to eat and the waiters and waitresses are just always hand and foot and all the directors I've met they're very nice and the maintenance people on demand they get things done for you and the physical therapy people are very professional and upstanding but there's just something a few things that require a little bit of twerking but it's all good you know it's for the price of it it's kind of a more pricey place and it's also located close to a lot of stores and doctors offices I like the fact they have a transportation when family cannot take their family to their physicians when they have their appointments set for months ahead or something or months for that family can't be with them they TRADITIONS forgot her birthday on the 7th OCTOBER ON THE ACTIVITIES CALENDAR then there's another lady that has the same last name and they confuse that and give her my mother's breakfast but you know things are going to not ever be perfect and we shouldn't fuss too much cuz we are blessed thank you traditions for seeing to my mother, and another thing mother has always been checked on by the nurses the nurses aides every 2 to 3 hours to make sure she's okay your family member will never be left alone they keep a good eye on them believe me I didn't get any sleep the first week I've been playing ketchup sleep with Mother taking power naps 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁 NOW IF WE COULD JUST WORK ON GETTING THAT LAUNDRY DONE THANK YOU TRADITIONS 👍👍👍👍👍👍👍👍 YOU DIDN'T HAVE TO WAKE US UP THAT EARLY I WAS THERE YOU WOKE US UP SO EARLY SOMETIMES WE COULDN'T GET TO APPOINTMENTS THANKS TRADITION

This place is a joke. The executive director Alun does nothing to fix the problems and trying to call corporate is a waste of time. My parents and other residents that we have had conversations with have the same complaints when it comes down to housekeeping. They do not clean properly and they have no compassion when it comes down to the residents. Maria the housekeeping director ignores calls and so does the executive director Alun. They use to have a young lady that was a housekeeper there that cared and made sure my parents apartment was cleaned to the standards that my parents loved but she is no longer there. I left a message for Alun to see if I could get this ladies number in hopes of hiring her for my parents and of course no response. The main dining area and bistro has mice and roaches and it's been this way for far to long. I am looking for a new facility to put my parents in because this place is terrible. I question if I go to the media would I get a response from corporate, the owners or Alun.

Just short of a prison. They will restrict visitors from your loved ones, in clear violation of their rights. When informed of such a violation, continued to restrict visitors, through mis communication and misinformed upper management. They walked my mother guest out the door leaving my mother in

Absolutely horrible.... The directors are so preoccupied that they don't tend to the well-being of the residents. The housekeepers do not speak or understand English so nothing is being cleaned correctly. The last housekeeping director Sergio was a complete joke but I would definitely take him over this new one Maria. The worst of them all is the head director Alun. My parents have been trying for MONTHS to meet with him and have gotten nothing but a cold shoulder from him. We pay entirely too much money not to get proper service and adequate assistance that's deserving. We've even reached out to corporate and have yet to receive a response. The only beacon of light and joy was the lead housekeeper Catherine. Always met us and my parents with a warm smile, beautiful laugh and perfect service. But recently we discovered they let her go. We are looking for new accommodations for my parents because The Traditions is not living up to the expectations of the presentation they showed. If I could give zero stars I would. Zero ⭐, no recommendations