The Terraces at Park Marino

We toured this facility for my mother-in-law last year and because she wasn't ready to move in, we placed ourselves on the waitlist. Sam, the director, was a big draw for us. He was so welcoming, warm and genuinely cared for everyone there. Watching him interact with the residents there really comforted us, knowing that if my mother-in-law moved in, we knew that Sam and staff would take care of her. He truly is amazing and a huge factor in why we would choose this place over others. The facility itself was nice, clean and some of the rooms had amazing views of the mountains. Ultimately, my mother-in-law decided that she didn't want to move out of the only home she ever knew, but if she changed her mind, I would be calling Sam.

My mother has been living at The Terraces at Park Marino for 8 months now. She is not a person who is easy to please, but she LOVES her new home. Her apartment is bright and friendly and the whole facility is really warm and welcoming. The little garden in the back has a walking path, which makes for an easy stroll with a walker. From there you have a beautiful mountain view, as it sits right next to the Eaton Canyon wash. Sam, who is the director of the place, is a wonderful man who makes all the tenants feel special and welcome. All the staff is very caring and accommodating, I have nothing but positive things to say about this facility. It feels like home away from home with its coziness.

My Mom has been lovingly, comfortably and safely at The Terraces at Park Marino for 3 years now. In our first meeting with Sam Baum, the Community Relations Director, he said. "We love our residents in". That's the truth. The care and compassion my mom receives on a daily basis is comforting. Since the beginning Sam worked with us on a special diet for my mom. They treat all their residents like family. The staff at the front desk and in the dining room know the residents by name. Sam swings by my mom's room and picks her up for social events that he knows she enjoys but may not remember to make it there herself. My mom has serious memory issues and Sam, Dana and the entire staff are skilled at managing her special needs as they continue to change. My sister and I feel blessed that we found The Terraces.

I cannot speak highly enough of my experience with Sam and his team at the Terraces. When I first toured, I noticed that the Terraces was by far the warmest and friendliest facility I had visited. Sam knew every employee’s name, as well as the residents. The employees appeared to genuinely enjoy their jobs. Now that my mom lives there, I know that this is not something they just manufacture for the tours. It is true to who they are – they care for the residents, and work hard to make the Terraces a pleasant place to be. My mom started in Assisted Living and now lives in the memory care unit. When the time came to move her, Sam broke the news to us gently and kindly, and helped us to tell my mom. She didn’t totally understand the change but Yesenia and everyone on Sam’s team helped make the transition so smooth. It is hard to express my gratitude for having found the Terraces and knowing that my mom is in such great care. It is a daunting process, but we have been supported every step of the way. They treat the residents with the dignity and respect they deserve, no matter their mental or physical state. When my mom was living on her own, her anxiety was becoming unmanageable. She couldn't stand to be alone at all (which was a problem because she lived alone). Now she is happy and calm and it feels like she is closer to who she used to be which is such a joy for our family, even as the Alzheimer's progresses. Thank you Sam and team for all that you do.