The Pearl at Fort Mill

Since the new administration has taken over this place has gone down hill. They have continuously lied to family members. Staff has walked out. Under no circumstances would i recommend this place to any one that wants their family taken care of.

I cannot say enough positive things about my experience connecting with Nikki Simeone, Director of Sales at Lavender Hills Fort Mill Memory Care. From our very first conversation she was professional, compassionate and deeply knowledgeable about memory-care for seniors living with Alzheimer’s or dementia. Nikki guided me through the intake and placement process with clarity 24/7 licensed staffing, RN oversight, transparent all-inclusive pricing with no hidden fees, and same-day tours for families in crisis. She genuinely cares about the families and the residents. Lavender Hills is a warm, structured environment where safety, dignity and individualized care are front and center. If you’re looking for a partner in senior memory care who listens and delivers, Nikki and her team are outstanding.

When our family faced one of the hardest decisions of our lives, finding the right place for my mom with advancing dementia, we found more than just a facility at Lavender Pines. We found a place filled with heart, respect, and genuine commitment to dignity. From the moment we walked through the doors, the warmth from the staff struck us. They didn’t treat her like a number, they listened to her stories, allowed her to bring her favorite quilt from home, and made sure she felt seen and heard every single day. The quiet kindness, the laughing small groups in the common area, the soft music drifting in the lounge, these things matter when so much of the rest of your world feels uncertain. Watching Mom settle in, knowing she could wake to familiar faces, participate in meaningful activities at her pace, and rest knowing someone skilled was always nearby, we finally felt relief. At Lavender Pines Fort Mill, everything is done with purpose: medication and care level changes handled seamlessly, rooms that reflect personalities rather than institutions, and a team ready to respond any time, not just on the clock but as advocates and allies. If you are looking for a place where memory-care means being treated with compassion, where every moment is crafted toward safety and joy, where your loved one won’t just be safe, but will be valued and uplifted, then choose Lavender Pines. For our family, it wasn’t just the best decision, it was a lifeline.” -C.Watson

Our family has been so happy with the care my wife has received at The Pearl. It has given us each a peace of mind. Dementia is a very difficult disease on the entire family. The staff is well trained on how to manage the residents. I have witnessed their special care in so many instances. The facility itself is always clean. The rooms are large and the common areas are spacious. My wife is always dressed in clean clothing. They keep meals and snacks on a regular schedule. They also have special activities for their residents. I personally appreciate the time the staff spends with me, keeping me informed about my wife's condition and things she may need. Thank you to the staff, well done.