The Laurel at Vernon Hills Memory Care

Our family is forever grateful to the entire staff at The Laurel for the incredible care they provided to my grandmother during her final year of life. After a difficult experience at another facility, we were so relieved to find a place where the nurses and caregivers truly cared for her with patience, dignity, and kindness. The nurses were always communicative, gentle, and attentive — they took the time to keep our family informed and to make sure Grandma was comfortable and well cared for. She became immobile and wheelchair-bound, but the staff made sure she was moved frequently, kept clean, and treated with respect and compassion. They were also mindful of her special diet and assisted her with meals in such a caring way. We could not have asked for a better team of people to care for her in her final year. The love, patience, and professionalism shown by everyone at The Laurel made all the difference for our family. We wholeheartedly recommend this facility to anyone looking for a safe, supportive, and compassionate environment for their loved one. Thank you, from the bottom of our hearts. ❤️ Shirley Holmes’ entire family

My Husband’s grandmother resides here and we feel safe and secure having her reside here vs other facilities we’ve toured. It’s easy to get too and comfortable when we visit. Staff are very attentive and patient with all the questions we may have. Superb staff. Amy is super helpful along with Carol. Front desk staff are a warm touch to what is often a difficult process for many families.

My mother has been a resident in this facility for 4 years. I cannot say enough about the caregivers and the administrators. My mom is always clean and well groomed when I come to visit. The caregivers take time to pick her outfits out and style her hair. I have watched every staff member greet her with a smile and call her by her name. A very nice personal touch. The building itself is clean and odor free. The people who work here always look like they love what they are doing! They are very attentive and engaging with the residents. I travel during the winter and I never worry about my mother’s care because I know she is in good hands. I have never had a problem here in my mother’s 4 years of care. If I have any questions or concerns, they are addressed quickly. If this is your first time experiencing care for a loved one, Julie, Carol and Liz are excellent resources for you. In conclusion , I highly recommend this facility for your loved one. You will not be disappointed.

My Dad has been at the Springs for Several years and my sister and I cannot say enough nice things about the staff and the facility. They treat my Dad like he is their Dad and they go out of their way to answer questions and be helpful. You can tell the entire staff has a heart and a great deal of compassion for helping people. Julie, the administrator is an angel and has been unbelievable during this journey. She is always available with advice or if you just need someone to talk to. The facility is clean and the food is good. We feel so blessed my Dad is in a place where he is so loved. God Bless everyone who works at The Springs.