The Haven at North Hills

My mother lived at The Haven for over 5 years--3/12 years in assisted living and 1-1/2+ years in memory care. As a Eucharistic Minister for her parish, she had visited numerous assisted living facilities and selected The Haven herself, based on her experiences. It was an excellent choice--she was very happy, and our out-of-state family was confident knowing that she was in a safe and caring environment. The Haven offers many engaging activities and residents are encouraged to participate (and assisted, if needed). The staff is amazing--beyond caring, kind, and communicative. We always knew that our mother was cared for like a family member. I cannot say enough about the compassionate care she received, especially during the last challenging months of her life. We will always be grateful. Thank you all!!

I would definitely recommend the Haven. Heather is amazing. She took care of my grandmother on the memory unit and when my uncle moved in years later, she always checked on him and made sure he was ok. This meant so much to me and my family and we really appreciate her going above and beyond. Rick in maintenance was also amazing. He is so caring and was always there to help my uncle and he makes all residents feel important and seen. Michelle made admission seemless and was always willing to help and also amazing with the residents. John who was in housekeeping was wonderful as well. He was always friendly and had a joke to make my uncle laugh. Robin and Denise always took great care of my uncle as well. We are,appreciative of the wonderful staff and care my family received!

I can't give enough accolades to ALL the staff from the top down for the level of care at The Haven. From the moment I walked in the building while looking for a place for my loved one, I knew I had found a gem. The grounds are well-kept, the building has modern decor touches, is in terrific shape, and I was met with a GENUINE smile and greeting. I soon found out that they had something like a dozen employees that had worked there for more than a decade and just as many quickly reaching that milestone. After taking the tour of the facility and hearing about all the amenities, I knew I had found the perfect place. This was over 6 months ago, and they have proven themselves even more capable and amazing in our eyes since. Thanks to everyone at the Haven for all the help and peace of mind they have given myself and my family when making such an important choice.

The Haven has been an absolute blessing for my mom. the entire staff - caregivers, dining room attendants, maintenance, administration, are always so cheerful, patient and helpful. i cannot emphasize enough the wonderful way the caregivers are with mom. They treat her the way they would treat their own mothers. Their dedication and compassion to all the residents there, shines through. The meals at the Haven are not only healthy, but delicious! Chef Ken also gets involved with the residents occasionally, sharing his culinary creations together. The activities director, Nash, provides such interesting and fun ventures, at least 4 to 5 daily... for example: "Tee it off", "snowball fight", "Duck Hunt", "Red Hat Society", and they also have outside entertainment come in, providing music, comedy, and pet therapy. The residents have many opportunities for a full, exciting day, every day, which brightens their spirits immensely. What is especially important for my mom is the Catholic Mass and Communion Services that are available. THANK YOU HAVEN, for making the difficult transition of moving mom from living on her own to residing there, so much easier for our family. We know she is being well taken care of.