The Enclave at Cedar Park Senior Living

I recently visited The Enclave at Cedar Park and was very impressed with the beautiful community, welcoming atmosphere, and friendly team. During my visit, I had the opportunity to spend time with the Executive Director, Casey, it was immediately clear how passionate and dedicated he is to creating an exceptional experience for residents and their families. Casey's leadership and commitment shine through in the culture of the community. The staff were warm and engaging, and there was a genuine sense of care and connection throughout the building. It's easy to see that resident satisfaction and quality care are top priorities here. For anyone exploring senior living options in the area, I would absolutely recommend taking the time to visit The Enclave at Cedar Park and experience the community firsthand.

My review would have been negative had I given it a week ago or even yesterday. Communication has recently been less than acceptable. Today has renewed my feelings. I’m leaving this review as the in-law of a current resident who recently experienced a large rate increase due to her changing care needs. For the last few weeks we have been trying to get answers. We finally got them. While it was difficult to hear and not something anyone looks forward to, I truly appreciated how honestly and respectfully we were communicated with today. The time was taken to explain why the increase was necessary and how the additional support would help keep my family safe, comfortable, and well cared for. Even though the news wasn’t easy, the transparency and explanation actually made me trust them more. It’s clear they aren’t just making decisions lightly or without thought—they are looking out for my families well-being and being upfront. There have been a lot of changes since my family has moved in. A lot of directors that we first met are now longer there, this has taught me that’s not always a bad thing. The food is better, the programs are fun and engaging. The clinical team, especially the nurse is proactive, knowledgeable and most of all caring. She makes my mother-in-law feel like she’s family and never a bother. Thank you to this team for renewing my faith in senior living.

This place has serious theft problem. While my grandma was in the hospital and away from her apartment for an extended period. Her jewelry was stolen from a locked apartment. Only the staff had access to the apartment. The enclave has not been helpful in assisting the investigation. Don’t live here.

My mom moved to the Enclave in Cedar Park in September 2021 at age 92. From the beginning the great restaurant dining that was promised by sales failed to materialize. The excuse given was the pandemic. The food was poor quality and residents frequently waited 30-45 to get waited on because there was not adequate wait staff. The tables are so crowded together (because the Enclave couldn’t or wouldn’t hire enough wait staff to open the other dining room) that it was dangerous for residents using walkers or scooters to navigate between them. Thank goodness my mom did not need any assistance in her apartment. She was mobile and able to take her own medications. There was CONSTANT turnover in all areas including management. We gave 30 day notice, moved Mom to Brookdale (wonderful!)in June and now are fighting for the 1/2 month refund we are due. The incompetence at this facility is truly unbelievable. Don’t move your loved one here!