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Assisted Living Memory Care Home Care

The Charlotte

9120 Willow Ridge Rd, Charlotte, NC 28210
The Charlotte, Charlotte, NC

Overview

The Charlotte is Mecklenburg County's premier Assisted Living and Memory Care community. Our community offers luxurious accommodations, a vibrant social calendar, restaurant-style fine dining and an award-winning wellness program. The person-centered care we provide focuses on each individual and their goals. To learn more, don't hesitate to give us a call or schedule an appointment online.

Room Types

  • 1-Bedroom Apartments
  • Memory Care: Private Rooms and/or Suites
  • Memory Care: Studios
  • Studios

Amenities

  • Activities Offsite
  • Activities Onsite
  • Air Conditioning
  • Arts and Crafts Center
  • Barber Shop
  • Beautician
  • Beautician Onsite
  • Beauty Salon
  • Cable or Satellite TV
  • Café or Bistro
  • Cats Allowed
  • Chopped Meals
  • Complimentary Transportation
  • Devotional Services Onsite
  • Dogs Allowed
  • Fitness Center
  • Full Kitchen
  • Ground Floor Units
  • Guest Meals
  • Guest Suites / Rooms
  • Handicap Accessible
  • Handicap Accessible Units
  • Housekeeping
  • Individual Climate Control
  • Indoor Common Areas
  • Kitchenette
  • Laundry Service / Drycleaning
  • Library
  • Meals Provided
  • Meeting Room
  • Movie / Theater Room
  • Outdoor Common Areas
  • Outdoor Patio
  • Pet Weight Limit: None
  • Private Bath
  • Private Dining Room
  • Professional Chef
  • Resident Parking Available
  • Restaurant Style Dining
  • Safety Rails In Bathroom
  • Telephone Hookup
  • Uncovered Parking
  • Vegan
  • Vegetarian
  • Wander Guard or Similar System Available
  • Washer / Dryer Hookup
  • Wheelchair Accessible Showers
  • Wi-Fi / High-Speed Internet

Services

  • Ambulatory Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management

Care

Assisted Living

A living option for seniors or individuals who require assistance with daily activities such as bathing, dressing, or medication management while maintaining a level of independence. Assisted living facilities offer personalized care plans and social activities that promote quality of life for their residents.

Memory Care

Memory care communities offer specialized care and support for individuals dealing with memory-related conditions, such as Alzheimer’s or dementia. These facilities are equipped with trained staff and offer engaging activities designed to promote well-being while ensuring a safe living environment.

Home Care

Home care typically offers nonclinical support for Activities of Daily Living (ADL) like bathing and dressing, as well as Instrumental Activities of Daily Living (IADL) such as transportation, meal preparation, and medication reminders, all provided in the comfort of one’s home.

Frequently Asked Questions

Qualifications

ASHA Verified Member

Neighborhood

Pulling from a variety of reliable data sources, Walk Score® measures the walkability of any address, helping you understand how easy it is to live a car-free lifestyle. Transit Score®, when available, measures how well a location is served by public transit. Scores range from 0 to 100, with higher scores indicating more amenities within walking distance and diverse transit options nearby.

The Charlotte Reviews

  • Peggi brown

    3 months ago

    The PT and OT are miracle workers. They are patient and they let you go at your own pace. I can now stand and walk with a walker. The people are great, we have great activities and our director is amazing. All the members get along and are so nice and friendly. The food is very good. We have a variety of things and a main special with lots of options to make your own meal. The decor is friendly, movie room upstairs, it's kept nice and clean, housekeeping comes once a week to clean. Maintenance is great and punctual to get work orders are done the same day. They do our laundry. Mondays we get flowers delivered for everyone to bring to their rooms. Variety of activities and entertainment comes often. Meals and packages delivered to our room. Transportation included 3 days a week.

  • Richard Freiberg

    a month ago

    It's bad enough to have to check a loved one into an assisted living facility. The Charlotte hides behind the contract one is forced to sign to gain admission. There are no options not to pay via ACH. There are no options outside of paying a monthly fee to use your preferred pharmacy They failed to honor several rights we had in the contract including: 1) to be treated with respect, consideration and dignity - this applies to senior management at the facility in being rude, lying, and being non responsive to calls or emails while holding the family and resident to a higher standard, 2) to receive adequate and appropriate care and services - be it failing to do laundry or losing items (often I had to do it myself), or in billing by adding fictitious charges and ach"ing money without informing that they were too busy to deposit a check, 3) Even the owner of the facility at Senior Living Facilities failed to properly acknowledge and investigate my complaint. Not only do they drastically overcharge they have no awareness that the facility I took my mom to after 2 months is over 2,000 a month cheaper yet even with all these documented failures was not interested in refunding any money. The issue with their pharmacy was worked out after almost 3 months when they wrote the entire bill off. For 10 years my mom paid less that it charged me for 2 months, yet The Charlotte didn't care, or look into a different pharmacy. By comparison when I explained why would not use their preferred pharmacy and documented it, that pharmacy was replaced. I wouldn't bring my worst enemy here

  • Tim Hartis

    2 years ago

    I played music at a fun event at CAL. The staff was incredible: friendly, caring and helpful. The facilities and decor at the home were tasteful and comfortable. The residents were engaging. We all had a great time together!

  • Andrew Parker

    a month ago

    The team at The Charlotte is truly something special. The authentic manner in which they provide a caring and supportive environment is nothing short of amazing.

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