
Overview
Welcome to The Carlotta. Ideally settled in the heart of Coachella Valley, with stunning views of the San Jacinto Mountains, The Carlotta in Palm Desert offers a peaceful, resort-style environment. Located near Highway 111 and close to top medical facilities such as Eisenhower Health, our community blends comfort with convenience. The Carlotta provides fulfilling and flexible senior living with a range of services for every phase of retirement. From activities and outdoor spaces meant to nourish body and soul to comprehensive assisted living for those who need it, The Carlotta team is here to help our residents live their best lives. We’d love for you to come and visit!
Room Types
- 1-Bedroom Apartments
- 2-Bedroom Apartments
- Casitas
- Studios
Amenities
- Activities Offsite
- Activities Onsite
- Air Conditioning
- Anytime Dining
Services
- Ancillary Services
- Bathing & Showering Assistance
- Dressing & Grooming Assistance
- High Acuity Care
Care
Assisted Living
A living option for seniors or individuals who require assistance with daily activities such as bathing, dressing, or medication management while maintaining a level of independence. Assisted living facilities offer personalized care plans and social activities that promote quality of life for their residents.
Independent Living
Designed to help older adults who want to maintain an active and independent lifestyle, these communities offer services and amenities that cater to residents’ needs, while encouraging a sense of community and freedom from the responsibilities of owning a home.
Qualifications
Licensing
Assisted Living License #: 331881459 | COA #368
Reviews
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Nicole Pierce
6 months ago
If I could create a title for this review it would be…”Residents Will Find a Lotta At The Carlotta”. From the moment I walked in with my mother, I was in awe of the gorgeous lobby, cleaned to perfection, adorned with beautiful fresh flowers and a surprising welcoming sign on a table in the foyer, personalized with my name (such an amazing and thoughtful touch)! Marketing director, Joe took us on an unforgettable tour after taking a considerable amount of time getting acquainted with my elderly mom. He was also very accommodating, giving us ice cold Fuji Bottled water to help quench our thirst from the triple-digit heat. My mom admired the gift box with the blue ribbon, which happened to be enormously-sized cookies 🍪…’she asked and she received’😀. We were told that residents can look forward to feasting on a variety of delicious food and cookies! Future residents can expect a spectacular tour of the amenities: the amazing restaurant /dining room and a view of the three-course menu; there was an adorable table decorated in celebration of a resident’s 98th birthday! We met friendly residents walking by, one stating how amazing it is to live at The Carlotta as well as another resident walking “getting her steps in”, with Joe proudly noted that she was 96 Years Young!! Our tour ended with looking at a studio apartment. The studio was nothing short of amazing and spacious; I can’t imagine how the one bedroom apartments and the casitas look at The Carlotta. The tour left me feeling as though I wish I had the opportunity to live at The Carlotta myself; but due to my age, I have another twenty years! If you are 65 years or older or have a loved one interested in independent or assisted living; don’t hesitate to call and schedule an amazing tour today-you won’t be disappointed!
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Michelle Torrez
2 months ago
I’m definitely not impressed with the springs at Carlotta. My grandma is there currently and I’m disappointed on how this place is ran. No one returns my call, I have reached out to Lilly many times and not gotten a call back. Several things have been needing attention and I can’t get in touch . A lot of people work there but no one can seem to really give guidance or answers! The cna (possibly Veronica) is extremely rude. They ignored my grandma on many occasions I’ve witnessed it. They get easily annoyed .my Grandmother asked for specific ice cream, they brought her something else, my grandma requested what she asked for and she completely ignored hero spoke up and she ignored me too. Disrespectful. Anastasia is one of the few who listens and communicates with you, but even when she forwards your concerns no one gets back to you. This place is very unorganized. My grandma gas needed a hand soap refill in her bathroom since got there and they don’t refill it, they gave small toilets and if you need a commode you have to beg for it it get pt to write a order for it! Crazy. The food is not the greatest and if u ask for something different they give attitudes. I have seen it all. They do try to get you out of the room for dining which is nice, and have many activities. One of the pts Vicky is such a sweetheart. I will say. They do keep the place clean. But be sure your stuff is labeled cause you don’t get it back or they’ll misplace it. My grandma has had several things gone from her room. Her container of chocolates, her brand new eye drop pack, moisturizer.. random things gone. If your loved one needs to go to the drs you have to arrange it yourself and take them! Ridiculous. In comparison to bay shore in Rancho mirage and the springs. I’d recommend there.
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Paula Duffy
2 months ago
I have a close girlfriend who moved in a year ago. Nice people who care. Food is wonderful, the property is well kept, activities are plentiful and staff is attentive
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Joann Johnson
a year ago
The Carlotta is the best place in the valley and has met my needs as an older person. The staff is kind and complies with requests. The food is good, although the latest menu change at CC's is disappointing as it no longer provides some of the favorites. If I had it to do over, I would choose The Carlotta.
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