The Addison of West Ashley

We visited 5 assisted living communities in our area and decided on The Addison of West Ashley. Why? When you enter the front door, there is great music and friendly faces! Staff and residents greet you with a smile and a “hello”! The atmosphere is welcoming, tidy and decorated for the season or the theme of an activity/event. The apartments work with lighting and spacious for your personal furnishings, to make it your loved one’s new home. It’s all on one level! No elevators! Small enough that everyone gets to know everyone, which is wonderful and welcoming. The calendar is full of daily activities that give residents a reason to leave their apartment! Services! The hair salon, stylist, Janice Thorne is amazing, uplifting the residents with a great cut and style! My mother looks forward to going and her hair looks great! After my mother’s first appointment, a male resident walks by and says, “Hey newbie, looking good!” Which made her smile and feel good! Happy Hour every Thursday is never a dull moment! Great, safe area to walk outside, beautiful courtyards for sitting, socializing or maybe gardening! Movie room is relaxing and comfortable featuring a variety of movies to enjoy. There’s always a jigsaw puzzle challenging residents and visitors! The food smells amazing and my mother now eats 3 meals a day plus there is always nibbles in the kitchen for residents to enjoy. It’s a place where my mother is safe, active and happy.

Going from living independently to becoming a resident of an assistant living facility was difficult for my mother. However, the administration helped my brother and I navigate a very difficult time with patience and professionalism. Mom is now feeling at home and we are so delighted that she is happy. The activities are wonderful, the food is great but most of all the staff is wonderful. They are friendly and loving and really took the time to get to know mom and she really enjoys her interactions with them. Her room is spacious and comfortable and she has everything she needs.

I would highly recommend this facility… Clean? Comfortable and safe…I was pleasantly greeted and welcome in the most professional manner . They offered services allow no room for worry… they cover everything you would possibly need…I feel confident leaving spouse in their care. The function of this facility is awsome!

We placed our mother here when it was The Benton House four years ago it was great, it has since changed names to The Addison West Ashley as of 2025. Since The Addison took over it went down hill, my moms money and phone got stolen and they have over charged our bank account for 4 months starting in March until my mom passed in July totaling over Four Thousand Dollars. We were told it would be put back in our account and have not seen it as of yet and its November 2025 We were also told that other residents were overcharged as well and they would be fixing it. Corporate as well as The Addison have been notified several times and was told we would be paid back nothing has happened and they now refuse to respond to any of our calls and emails. I’m sure other residents have had this happen to them as well, residents and family members check your loved ones or your account and if you are overcharged speak up so this doesn't happen to anyone else. Somebodies doing some pocketing there. They have basically STOLEN MONEY from us and we have proof of it and stolen from several others!!