The Addison of Alpharetta

It doesn't matter how many times they rebrand. This place formerly known as The Mansions is the last place you should place your loved one. It took them only 3 months to almost kill my mother and tried to cover it up before handling the aftemath so poorly. The ED blew me off for 2 weeks, probably to talk to their lawyers while my mom was in ICU. They only care about the money. I've tried to be reasonable, but there's nothing redeemable about it. They sell you a dream to get you in the door but it's all downhill. Even the well-meaning staff are told to just fall in line and were instructed NOT to call us when they noticed something was wrong with my mom. I have NO recourse so the best I can do is warn others. They were shady and after repeated requests to get my mother's medical records after we moved her out, they strategically waited until it was too late to file any complaints with HIPAA and the state office, it came from a person who doesn't even work for the new entity AND it was heavily redacted and included dates from before and after her residency. In my line of work, that's fraud. They had a totally incompetent wellness coordinator who to this day has never taken responsibility for what happened and they literally denied knowing her medical history. Keep your loved one at home if you can, but if you can't, take it from me that they will feed you a bunch of lip service, change nothing and endanger your loved ones life without losing sleep. We need an overhaul of this entire system. My mom was one of the lucky ones. Save yourself the trauma if you can. Same pig, different shade of lipstick.

Came with my coworkers for a volunteer event and we had a fantastic time. We played bingo with the residents for the afternoon and it was an absolute blast. Each and every one of the staff members was extremely kind and accommodating. Absolutely had a blast and can't wait to return for another volunteer event. The facility is well run and the staff cares. I would be happy to be a resident there or have any one of my family members become a resident.

After our mother broke her hip and while she was in Rehab for 8 weeks, we knew as a family that her next step and chapter in her life was going to be assisted living. When you are looking for somewhere for your loved one to stay, it can be a struggle but from our first visit we knew this place was for our mom. After first talking with LaSondra on the phone , then meeting with Stacy and touring the facility, the sense of “ warm & fuzzy” prevails. Lauren and Cynthia have been instrumental in making sure our mom is being looked after with genuine and professional care and have a good and supportive team working with them. Everyone offers a helping hand when needed (Chef Terrell helped with setting up her TV’s , Ralph is the maintenance supervisor who seems to be good at many things). Having The Weston Group on-site to continue her PT / OT therapy is another value - added service for her personalized care. We are happy for our mom and know that she is in a safe, trustworthy, beautiful , caring place that she can call home.

A month ago we moved our father to the Mansions of Alpharetta. He sadly started to fade quickly. During this short period, the staff at the Mansions was incredible. The love, dignity, caring, and attention they gave my father was well beyond the call of duty. I would recommend that anyone move their loved ones to Mansions. There is nothing more important than knowing that when you're not there that your loved ones are in good hands. A special place, with special people.