Sunrise of Jackson

I cannot say enough wonderful things about Sunrise, and the memory care specifically. From the moment we walked through the doors, we felt welcomed, supported, and truly cared for. John and his staff are incredibly compassionate, patient, and attentive, and it is clear that they genuinely love what they do. What impressed us most was the way they treat every resident with dignity, kindness, and respect. They take the time to get to know each person individually and make sure their needs are met—not just physically, but emotionally as well. The facility is warm, clean, comfortable, and feels like a home. Communication with the family has also been exceptional. We always feel informed and reassured, and the staff are responsive whenever we have questions or concerns. Knowing that our loved one is safe (biggest concern), comfortable, and surrounded by people who truly care lifts the burden off our shoulders. The care, compassion and professionalism are exceptional. Choosing a place for a loved one isn’t the easiest decision, but we are so grateful we found Sunrise.

This is an amazing assisted living facility. The entire place is beautiful, extremely clean, and very well maintained. You can tell that a lot of care goes into making sure the residents are comfortable and well taken care of. John, the Executive Director, is absolutely the best. He is always available whenever you need him, takes the time to listen, and genuinely cares about the residents and their families. No matter what comes up, John is there to help and make sure everything is taken care of. It’s very reassuring to know that you have someone like John running such a wonderful facility. Highly recommend!

Attended the Mother’s Day event on Sunday, we were so impressed. The staff was exceptional, attentive and caring to all the residents. The event was well planned and executed smoothly. We would recommend the Jackson Sunrise for any that need exceptional care and security.

Relocating a loved one to Assistant Living can be difficult. Change for many is not always an open welcome. The decision to transition my parents to Assistant Living came as a need. Both 85+, mom not ambulatory, but mentally sharp! Dad, physically, is in better condition. Aids that were coming to the house were not always reliable and it became a revolving door with my parents' safety and trust of those in / out their home always a top priority. After visiting several facilities, Sunrise of Jackson was hands down an easy choice. From the time my parents arrived, they whisked dad away, checked vitals, fed him, he was hooked! Mom and I came later, as she required ambulatory service. Those I have encountered, leadership, staff, residents, have all been warm, friendly, and approachable. Creating a routine for mom with dignity, and compassion is intimately addressed by her Leadership Care Team. I am happy with the decision for my parents and sleep better knowing they are safe and well cared for!