StoryPoint Urbandale

Visited Story Point in Urbandale, met with Brandon was impressed with the time that he took answering all of my questions and providing detailed information about all aspects of the facility and care that is provided to the residents. The facility is very clean, the environment was calm and peaceful, all of the staff that I met on my tour was very friendly and kind. If you are looking for memory care for a loved one, I would strongly encourage you to add this facility to your list.

The best staff in this area of Alzheimer's care! They always take great care of my Dad! The special training and experience with this disease shows. It seems like he is valued member of their center/ community. It's about what people, and that is what matters!

I cannot express enough how grateful I am for the exceptional care my grandma received at Glen Oaks. From the moment she arrived, the staff welcomed her with open arms and treated her like family. The facility is immaculate, and the atmosphere is warm and inviting, making it feel like a true home away from home. The nursing staff is incredibly attentive and compassionate. They went above and beyond to ensure my grandma's comfort and well-being. They took the time to get to know her personally, understanding her likes, dislikes, and daily routines. This personalized care made a significant difference in her quality of life. The activities and social programs offered are outstanding especially the activities director. My grandma always had something to look forward to, whether it was a group exercise class, a craft session, or simply chatting with friends in the beautiful common areas. The sense of community and camaraderie among the residents is heartwarming. Overall, Glen Oaks exceeded all our expectations. The peace of mind knowing my grandma is in such capable and loving hands is priceless. I wholeheartedly recommend this nursing home to anyone seeking the best possible care for their loved ones. Five stars all the way!

Horrible. They have a wonderful staff, but the new management company "PROMISED" no changes. The website indicates and says "pet friendly ". They got rid of the cats, that had been their home for years. We are just heart broken. I am in fear of what other lies and changes loom on the horizon. It's so sad, we pay a small fortune just to be lied to.