Spring Arbor of Steele Creek

Our family will always be grateful for the wonderful care my dad received during his time in Memory Care. The staff treated him with kindness, patience, dignity, and compassion every single day, and that gave us so much comfort during a very difficult time. A special thank you to Aungela—for everything, especially the laughs, the tears, and for keeping me sane. Thank you to Diamond, Heather, Jasmine, Chelsea, Danyell, and so many others who made such a difference in my dad's life. Every one of you consistently went above and beyond, often using your own personal phones so I could FaceTime with my dad, especially since I live out of state. That level of thoughtfulness and compassion is something our family will never forget. Living in the Northeast, I've heard so many difficult stories about memory care facilities. Experiencing the care my dad received here showed us what exceptional memory care truly looks like. The compassion, respect, and genuine love shown to both my dad and our family far exceeded anything we could have hoped for. Thank you to the entire Memory Care team for caring for my dad as if he were your own family. Along the way, you became our extended family, and that means more to us than words can express. We will never forget the love, support, and kindness you showed not only to my dad, but to our entire family.

We are extremely grateful that we found Spring Arbor and for the wonderful staff on the memory care team, especially Angie. Our loved one is thriving now that she has moved here - her room is always kept clean, she enjoys three meals per day plus snacks, there are always activities and fun things happening in the main areas, and I sleep better at night knowing she’s taken care of and in great hands. Since moving into Spring Arbor, our mothers health and mental wellbeing has improved significantly and my sister and I have been able to move out of the caregiving role day to day and have been able to spend quality time enjoying our mom. None of this would be possible without Angie and her amazing memory care team. Making decisions regarding senior care is extremely difficult and overwhelming, but I have felt supported and understood since moving my mom to Spring Arbor and I recommend this facility to anyone that’s going through a similar scenario. Thank you Angie & Spring Arbor!

For years, I stressed about finding a suitable assisted living care facility that would treat my mother with the care and respect she needs and deserves after 86 years. Sylena in admissions was professional but also caring and transparent. She made me feel that I was making the right decision for my aging mother. The staff at Spring Arbor of Steele Creek are friendly, caring and respectful. They even spend time with her and paint her fingernails! My mother enjoys living there and has been establishing friendships with everyone. I'm so happy for everyone at Spring Arbor and I feel confident knowing that my mother is well taken care of. Ignore any review prior to [date removed] as the place is under new ownership and management. I wouldn't put my mother anywhere else as I have total confidence in Spring Arbor!

I moved my 98-year-old mother into Spring Arbor a month ago, and the entire experience has exceeded my expectations. The Sales & Marketing Director made the move in process smooth, organized, and exactly as promised, even scheduling a follow-up meeting two weeks later to ensure things were going well. The Executive Director sets a high standard for the whole community. She is professional, approachable, and truly hands on, often working alongside her staff to ensure residents receive excellent care. Her leadership is felt throughout the building. The Director of Nursing shows the same dedication and warmth. It is clear she cares deeply for the residents, and my mother’s daily care has been outstanding. The Food Service Director has gone above and beyond to honor my mom’s specific dietary needs, which has given me real peace of mind. The receptionists are consistently welcoming, professional, and helpful, whether in person or on the phone. The Maintenance Director is responsive, supportive, and always willing to assist, which made the transition easier for both of us. I was initially concerned about therapy services due to my mother’s age, but her Legacy Therapist has been patient, attentive, and compassionate from day one. Administrators also stop by her room regularly to check on her comfort and wellbeing something rare and truly appreciated. Spring Arbor has delivered on every promise. My mother is thriving, the building is beautifully maintained, and the housekeeping staff does an excellent job. I have complete peace of mind knowing she is safe, respected, and truly cared for. I highly recommend this community.