Smith’s Mill Health Campus

Staff well trained and very helpful. Cheerful atmosphere. Bright and quiet. Food was well prepared and hot and a nice variety. Balanced and alway a great dessert too! If you want to feel like your home, this is the place, always something going on. The building is clean and well organized. Staff is well informed of each patients requirements. Administrations has done an excellent job training.

The nursing staff and aides are all very friendly and always come to check in and help! They keep my room very clean. I haven’t seen such a clean place like this before. Everyone that comes to visit me says they love it here! They have a lot of activities to offer! The staff encourages you to join the activities and outings. My family toured a lot in of different places and this one is by far the best! The people that work here are nice & so welcoming! All the staff are amazing! I feel safe here and it feels like home.

We recently moved my mom here into the memory care unit. We had a great experience with the move and the transition. The staff went above and beyond with the transition to calm her and make her feel safe into her new home. I highly recommend Smith’s Mill.

This isn't my fist time visiting Smith's Mill. Around 3.5 years ago my grandmother was in the memory care unit for a short stay after a fall. The facility and staff in the mc unit were great back to my grandmother even though she was nonverbal due to Alzheimer's. My interactions and time at the facility were brief but they stood out because of those positive interactions. My 2nd mom who I've been taking care for the last several years is currently a resident at Smith's Mill for rehab. Unfortunately her dementia has progressed so I wasn't sure what to expect from her once she was transferred from the hospital. She's slowly perking up except for when Ashley Everson stops by her room each morning to check on her. She's much more talkative with Ashley and more like herself. That alone was enough for me to leave a review. As former fire/ems, I've seen all kinds of facilities and staff so I came in to sign paperwork and ready to ask a hundred questions. I left without asking any of them because Ashley covered everything I was going to ask and went over things I hadn't thought to ask or even thought about. It's rare to find a facility that is as nice as they appear on the outside. It's even more rare to meet someone like Ashley that genuinely cares about not just the residents but making sure the family members are informed and kept in the loop. When visiting my mom, I saw Ashley pass by the room and stopped her to ask the various units and then asked about meds because my mom said she hadn't been given any pain meds. I took that with a grain of salt because dementia. Ashley could have said she would send the nurse in to talk to me about meds but instead, she talked to the nurse and let me know when the last dose was given and how long before my mom could receive another dose. In that same visit, I was greeted by people left and right while walking to my mom's room. I brought her dinner for her birthday and she was just finishing it when Myshawn came in with dinner and wished my mom a happy birthday. She was slightly confused so he showed her the meal order with her info on it and the happy birthday at the top. Asked how her birthday was and if she enjoyed her dinner then said he had a piece of cake for her. She was all smiles during that interaction with him. Those moments where she's smiling ear to ear while in rehab are fleeting so it means a lot when that happens. I've told a number of friends that have aging family members about my experience over the years any time my mom goes to an SNF so they have options when needed or when they start the process of moving a family member who needs more care. I've since told all but a few of them about Smith's Mill and if they decide to check it out, ask for Ashley because she is not only a font of knowledge when it comes to elder care but she is genuine when it comes to caring about the residents. That and the food has looked delicious every time I've been to visit during meal time. Honestly a little envious of my mom on that front.