Silverado Belmont Hills Memory Care Community

As President of the Belmont & Redwood Shores Rotary Club, I would like to shout out to Shiv Kapoor and the amazing staff at Silverado Memory Care Facility. Shiv recently hosted an event to the community on “How to Prepare on the Cost of Aging”. His hospitality was outstanding and everyone enjoyed the delicious spread of food and gifts which were raffled off in the lovely living room. We were welcomed with warmth and compassion - just the way their residents are treated. I’ve only heard wonderful stories from families who have had a loved one there. Knowing Shiv there is no doubt that this is a testament of how loved and respected their residents are. If you have loved ones with early signs of dementia, Silverado and staff are a great resource!

Working with Anja at Silverado Memory Care has been an absolute blessing for our clients. From the very beginning, she stood out as an exceptional sales coordinator who truly cares about the people she serves, not just the process. Anja took the time to listen, understand our concerns, and learn about our client as a person, not just a resident. She was incredibly compassionate, patient, and reassuring during what is often a very emotional and overwhelming time. Every question we had—big or small—was answered with kindness, clarity, and honesty. What really set Anja apart was how smooth she made the entire process. She walked us through each step, explained our options in a way that was easy to understand, and coordinated everything seamlessly. From the first tour to move-in, we always felt supported and informed. Her communication was excellent, and we never felt rushed or pressured—only guided and cared for. Because of Anja’s dedication and warmth, we felt confident that Silverado was the right place for our client . She turned a difficult decision into a manageable, even comforting, experience. The family and I are deeply grateful for her professionalism, empathy, and expertise, and we would highly recommend working with Anja and Silverado Memory Care to any family navigating this journey.

My mom was taking wonderful care of my father after his Alzheimer's diagnosis. She did a great job but it was too hard on her and neither my mom or my dad was living their best life. Since my dad has moved to Silverado he has a lot more "freedom" but is still safe and cared for. He is also a lot more active and social. The large outside patio is fantastic for the residents, like my father, that enjoy walking. Though my mother misses my father she can visit him anytime and have a meal with him without being his caregiver. I enjoy being able to visit my dad and eat meals with him and know that he is cared for. My siblings and I are very grateful that we found Silverado as it has helped my mom and dad's quality of life.

Silverado is a great memory care option in the area for families navigating dementia care. They provide thoughtful, individualized support, and the staff go above and beyond in how they interact with the residents. During my visits, I’ve observed staff interacting with residents in a calm, respectful, and genuinely compassionate manner. Shiv is an absolute gem!