Senior Suites of Garfield Ridge

My mom has been living here for a few months now and she loves it! The place is clean and the residents are nice. It’s pretty safe and it’s close to her doctor. The apartment is very nice and cost. Have not had any problems with bugs as previously stated. They have a lot of activities for the residents too. She can’t be anymore happier with her apartment. Only thing I wish was better was the maintenance guy. He takes a while to fix things and usually it doesn’t get fix the first time. He doesn’t take the time to see what the real problem is. And the cleaning lady that cleans the apartments could do a better job but other that that the place is nice and they have new management so it’s gotten better. Will definitely recommend.

ONE STAR BECAUSE YOU CAN'T LEAVE IT ZERO. Bedbug heaven. My mother lived in an apartment that was infested, so was the apartment above, the entire building must have them. My mother lost everything, all of her worldly belongings were put in the trash. Management in that building changed three times in the 9 months she lived there. My mother left without paying her last three months of rent, and we did not hear a word from management. Which in my opinion is an admission of guilt. They should have given my mother her money back. DO NOT PUT YOUR LOVED ONES IN THAT BUILDING.

Excellent

Great place for seniors to live. My review is based upon the front office. There was a young lady working the office Saturday who needs a lesson in customer service because you don’t try to argue with anyone when you’re in the wrong ! For whatever reason the front entrance was still locked at 11 am which it should have been open. I had to have my elderly grandmother who can barely walk come downstairs to open the door for me since ms office lady couldn’t do her job. I sat outside ringing the bell for assistance for 10 mins. Mind you there’s cameras in the office they can see who’s at the door. Once my grandma finally gets downstairs she tells the worker the door is not open once she finally gets up to unlock front door, I let her know I been ringing the bell for a while she states with an attitude, the bell doesn’t work and proceeds to try to argue with me because I’m upset my elderly grandmother had to get up. ! For one there needs to be a sign that states doorbell isn’t working and that worker needs to not argue with a resident’s family. Very unprofessional and had my grandma upset.