RoseWood Village Hollymead

Having to make a decision to move my husband from home to Memory Care was one that I had planned since his diagnosis in 2021. I evaluated over 10 locations in Charlottesville and Smith Mountain Lake to make a decision to come to Rosewood Hollymead. I had been working with another Memory Care Center over the last two years for extended stays while traveling for work. When it came to making a decision to move in, the process was harder than it needed to be because of staff turnover so I moved on and landed at Rosewood Hollymead and they had a vacancy in Memory Care. (I had been on a waiting list for about 6 months) The Memory Care Director, Amber Sholtz, just joined the team and has been doing a great job in setting up monthly meetings and recently rolling out a week of Memory Care focused events. She has been especially good for me through emails and phone calls about my husband's transition. We have worked together to keep him safe and the staff safe. He also had a wound on his foot because of wearing someone's shoes, and the traveling nurse was also great to work with as a team to support the healing of his wound. I go (visit) Rosewood 5 days out of 7 and have family that also visit. The staff call my husband by name and they also give me an update on how things are going. They will ask for my help, when it is necessary, and I try to offer my help as well. No one knows Jeff better than his family and it is important as his behavior changes to seek their help and guidance and support the community of residents. I have been happy with how things have been going since Jeff was admitted back in March. I also know we have an engaged family/friends and I believe the staff are able to help keep Jeff safe and happy as Frontotemporal Dementia continues to take from him.

We have had the privilege of partnering with this community and have been consistently impressed by the compassionate, attentive care they provide to their residents. The staff genuinely treats each resident with dignity, kindness, and respect, creating a warm and welcoming environment for both residents and their families. Their team communicates well, works collaboratively with healthcare partners, and always puts the needs of their residents first. It is clear that they are dedicated to providing exceptional care, and we highly recommend them to anyone looking for a caring assisted living community.

Looks good on the outside, but it’s just a shiny façade. Staff rates from very good to certain individuals with very bad attitudes. I regret placing a family member at this facility. Meds delivered late, wrong meals delivered frequently, sheets not changed, room not cleaned on a regular basis, etc.

No one wants to have to put a loved one in a “home” but due to a degenerative disease we couldn’t care for him at home. When he entered Rosewood at Hollymead he required the least amount of services and over the three years he was there his needs grew to the highest levels of help. In every stage we felt that he was treated with dignity and respect and he was well cared for. Staff was always warm and friendly and truly seemed to care. There were fun activities for the residents and the public areas were always decorated for every holiday. Thank you to everyone who cared for him and especially to those who sat with him during his last days. We highly recommend Rosewood at Hollymead